Ricky Buggs
Summary
Accomplished Safety Advocate and Transport Driver with a proven track record in the Flint Community Schools and Mass Transportation Authority, enhancing safety and customer satisfaction. Skilled in customer relations and vehicle transports. I consistently exceeded performance expectations by maintaining high safety standards and leveraging navigation systems. Expert in managing sensitive cases and paperwork, I contributed significantly to creating secure environments and streamlining operations. Caring and skilled security guard, passionate about positively impacting programs and helping participants by providing expert support. Familiar with day to day operations of a school building and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Security Advocate
Teachout Security Solutions
08.2018 - Current
- Worked effectively with fellow team members to coordinate effective solutions to maintain the safety of all students and staff in my care.
- Delivered friendly service and offered expert support in every interaction.
- Greeted and welcomed guests, assisting with orientating through the building.
- Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices.
Transport Driver
Mass Transportation Authority
05.2022 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Contributed to the company''s reputation as a reliable transporter, consistently meeting or exceeding performance expectations.
Security and Transportation Officer
Job Corps
01.2015 - 03.2020
- Mentored junior team members providing guidance on industry best practices that contributed towards their professional development.
- Maintained safe learning and work environment for the students and staff who were in residency on campus.
- Transported groups of students and residents to various job sites as well to community based learning opportunities.
Safety Advocate
Flint Community Schools
08.2002 - 07.2018
- Greeted and welcomed students, staff, and visitors, assisted with needs that would arise in order to maintain a safe and secure environment for everyone within the building I was assigned to.
- Managed sensitive cases with discretion, protecting client confidentiality and trust.
- Composed reports that were essential for students to receive appropriate support services.
- Maintained visitor logs
Education
High School Diploma -
Flint Northern High School
Flint, MI06.1981
Skills
- Customer Relations
- Managing Paperwork
- Vehicle Inspection
- Vehicle Transport
Certification
- CPR Training -August 2016 thru current year
- ALICE - Active Shooter Preparedness Training Certified August 2017 thru current year
- CPI (Crisis Prevention Intervention) Certified August 2013 thru current year
CPR trained
Certified in cardiopulmonary resuscitation.
Timeline
Transport Driver
Mass Transportation Authority
05.2022 - Current
Security Advocate
Teachout Security Solutions
08.2018 - Current
Security and Transportation Officer
Job Corps
01.2015 - 03.2020
Safety Advocate
Flint Community Schools
08.2002 - 07.2018
High School Diploma -
Flint Northern High School
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