Mandy Bryson
Durham,NC
Summary
Motivated student eager to gain hands-on experience through an internship and contribute to organizational goals. Possesses strong communication and teamwork skills, with a proactive approach to learning and problem-solving. Dedicated to making meaningful contributions and enhancing skills in a professional environment.
Overview
5
5
years of professional experience
Work History
Tasting Room Associate
Grandfather Winery
Boone , NC
2024.08 - Current
- Greeted visitors to the tasting room, answered questions and provided assistance as needed.
- Delivered exceptional guest hospitality through friendly interactions, active listening skills, and prompt responses to inquiries. Additionally, showcased expertise in wine production processes.
- Ensured compliance with all applicable laws concerning alcohol sales and service.
- Organized wine tastings for guests, including set up, pouring wines, providing food pairings and cleaning up afterwards.
Server
Oceanhouse Waterfront Restraunt
Virginia Beach , VA
2024.06 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems, and developed rapport with guests. Assisted in generating repeat business by providing exceptional customer service.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Camp Counselor
Deer Valley Athletic Club
Boone , NC
2023.06 - 2023.08
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Promoted active engagement of campers in recreational activities by demonstrating an enthusiastic leadership style and consistently exemplifying positive role modeling.
- Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Organized and supervised camp activities such as swimming, arts and crafts, miscellaneous outdoor activities, and sports.
Special Needs Nanny (In Home)
Care.com Inc
Cary , NC
2021.04 - 2023.03
- Employed nonverbal communication techniques to provide emotional support, motivation, and positive reinforcement to the child. Implemented customized solutions that catered to their distinct disability needs, while closely monitoring their progress in therapy.
- Maintained a high level of safety during transportation and ensured the surrounding areas were always secure for the child.
- Facilitated general hygienic practices by regularly bathing the child, brushing their teeth, and changing diapers, while also upkeeping cleanliness within the household.
- Prepared and hand-fed nutritious meals, while ensuring medication administration.
Lifeguard
YMCA of the Triangle
Durham , NC
2021.06 - 2022.08
- Consistently ensured patron safety by actively observing swimming and activities, while upholding policy enforcement.
- Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival, while also regularly performing mock saves to enhance precision in skills and safety knowledge.
- Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
- Cleaned, brushed and vacuumed pool to keep clean.
Restaurant Hostess
Harvest 18
Durham , NC
2019.08 - 2020.05
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
Bachelor of Science - Psychology - Business Concentration
Appalachian State University
Boone, NC2025-05
Skills
- Organizational Skills
- Customer Service
- Interpersonal abilities
- Team Collaboration
- Effective Communication
- POS Software
- Conflict Resolution
- Positive Personality
Affiliations
- Member of Kappa Delta Sorority at Appalachian State
References
References available upon request.
Timeline
Tasting Room Associate
Grandfather Winery
2024.08 - Current
Server
Oceanhouse Waterfront Restraunt
2024.06 - Current
Camp Counselor
Deer Valley Athletic Club
2023.06 - 2023.08
Lifeguard
YMCA of the Triangle
2021.06 - 2022.08
Special Needs Nanny (In Home)
Care.com Inc
2021.04 - 2023.03
Restaurant Hostess
Harvest 18
2019.08 - 2020.05
Bachelor of Science - Psychology - Business Concentration
Appalachian State University
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