Mandy Delgadillo
Gila,SC
Summary
Experienced Certified Medical Assistant with a strong focus on patient care and clinical documentation. Proven ability to manage electronic health records accurately and improve clinic workflows. Aiming to leverage problem-solving skills to enhance patient experiences and clinic efficiency.
Overview
19
19
years of professional experience
Work History
Certified Medical Assistant
SouthernMed Pediatrics
10.2017 - Current
- Administered immunizations and conducted health screenings for pediatric patients.
- Managed patient records using electronic health record (EHR) systems to ensure data accuracy.
- Assisted physicians with examinations and procedures, enhancing patient care quality.
- Educated families on treatment plans and preventive health measures effectively.
- Trained new medical assistants on clinical protocols and office procedures, fostering team development.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Certified Medical Assistant
Providence Family Medicine
02.2012 - 10.2017
- Coordinated appointment scheduling, optimizing clinic workflow and patient flow efficiency.
- Implemented process improvements that reduced patient wait times and increased satisfaction rates.
- Led initiatives to maintain compliance with regulatory standards, ensuring high-quality care delivery.
- Called and faxed pharmacies to submit prescriptions and refills.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Collected and documented patient medical information such as blood pressure and weight.
- Facilitated accurate scribing and translation services for healthcare providers.
- Facilitated patient care by executing blood draws and delivering medications and injections effectively.
Certified Medical Assistant
Cooper Pediatrics
04.2007 - 07.2011
- Managed electronic health records ensuring accuracy and confidentiality of patient information.
- Administered patient care and assisted in clinical procedures to enhance patient experience.
- Trained new staff on clinic protocols, improving team efficiency and service delivery.
- Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
- Built rapport with diverse populations of patients through compassionate listening skills and empathetic communication.
- Executed immunization and medication protocols to support optimal patient care.
- Scheduled appointments and assisted with obtaining prior authorizations. Conducted phone triage to support patient needs.
- Recorded and monitored patient vital signs to ensure accurate health assessments.
Education
High School Diploma -
Parma HighSchool
Parma OhNCCT CCMA - Medical Assistant
Remington College
North Olmsted, OH04-2006
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Triage assessment
Languages
Spanish
Professional Working
Timeline
Certified Medical Assistant
SouthernMed Pediatrics
10.2017 - Current
Certified Medical Assistant
Providence Family Medicine
02.2012 - 10.2017
Certified Medical Assistant
Cooper Pediatrics
04.2007 - 07.2011
High School Diploma -
Parma HighSchool
NCCT CCMA - Medical Assistant
Remington College