Summary
Overview
Work History
Education
Skills
Timeline
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Mandy Dickey

Byrnedale,PA

Summary

Sales professional with proven ability to drive revenue growth and enhance customer satisfaction specifically in the bakery and deli fields. Known for fostering collaborative team environments and delivering results in dynamic settings. Skilled in strategic planning, client relationship management, and adaptive problem-solving.

Overview

14
14
years of professional experience

Work History

Perishable Sales Specialist-Deli/Bakery

C&S Wholesale
04.2021 - 02.2025


  • Boosted deli and bakery sales in independent grocery stores by promoting suggested products, supplies, and equipment.
  • Fostered strong customer relationships.
  • Participated in projects aimed at elevating client experiences.
  • Provided extensive product knowledge to deli and bakery teams.
  • Supported weekly ad planning, seasonal surveys, and order guide creation.
  • Designed sales documents highlighting innovative and seasonal products.
  • Participated in trade shows.
  • Boosted client retention with personalized follow-ups and attentive service.
  • Improved client experience by understanding unique requirements and tailoring solutions.
  • Conducted competitor research to adapt sales techniques and maintain a competitive edge.

Perishable Manager

Giant Eagle
02.2012 - 01.2021
  • Maintained up-to-date knowledge of industry trends, competitor offerings, and regulatory changes to make informed decisions for the perishable department''s continuous improvement.
  • Led a high-performing team of associates through consistent coaching, feedback, and recognition.
  • Collaborated with store leadership to develop marketing initiatives that drove foot traffic into the perishable department sections.
  • Oversaw accurate and timely receipt of product.
  • Streamlined operations by enhancing communication between various perishable departments regarding shared resources or overlapping responsibilities.
  • Controlled and tracked inventory loss due to spoilage or unmet quality standards.
  • Improved gross margins by closely monitoring price points on key items in comparison to competitor offerings while balancing quality considerations.
  • Handled essential duties such as customer support, baking, cake decoration, and production of various foods.

Deli Manager

Martino’s Bilo
01.2011 - 02.2012


  • Boosted deli and bakery sales in independent grocery stores by promoting suggested products, supplies, and equipment.
  • Fostered strong customer relationships.
  • Participated in projects aimed at elevating client experiences.
  • Provided extensive product knowledge to deli and bakery teams.
  • Supported weekly ad planning, seasonal surveys, and order guide creation.
  • Designed sales documents highlighting innovative and seasonal products.
  • Participated in trade shows.
  • Boosted client retention with personalized follow-ups and attentive service.
  • Improved client experience by understanding unique requirements and tailoring solutions.
  • Conducted competitor research to adapt sales techniques and maintain a competitive edge.

Education

High School Diploma -

Dubois Area High School
DuBois, PA

Skills

  • Sales strategy
  • Market analysis
  • Product knowledge
  • Client relations and retention
  • Sales presentations
  • Negotiation skills
  • Account management
  • Sales planning and support
  • Up-selling
  • Team collaboration
  • Product and service knowledge

Timeline

Perishable Sales Specialist-Deli/Bakery

C&S Wholesale
04.2021 - 02.2025

Perishable Manager

Giant Eagle
02.2012 - 01.2021

Deli Manager

Martino’s Bilo
01.2011 - 02.2012

High School Diploma -

Dubois Area High School

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