Mandy Faglie
Forestburg,TX
Summary
To obtain a position working in healthcare field. Interested in administrative and management of home health care and the QA process. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
14
14
years of professional experience
Work History
Patient Care Coordinator
Absolute Care Management, LLC
Forestburg, TX
10.2020 - 03.2022
- Chronic care management which consists of managing patient in there home environment
- Managing their medications, RPM, care plans, and doing chart review
- CCM is required to work under the PCP and reporting to his office staff.
- Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
- Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
Home Health Agency Administrator
Absolutely Angels Inc
PILOT POINT, TX
07.2017 - 07.2018
- Maintaining a clean and enjoyable working environment Handling external or internal communication or management systems Managing clerical or other administrative staff Organizing, arranging and coordinating meetings Sorting and distributing incoming and outgoing post Plan and direct operations to ensure the provision of adequate and appropriate care and services
- Ensured compliance with applicable laws and regulations.
- Coordinated with other departments to ensure smooth operations.
- Tracked progress on projects and provided regular updates to stakeholders.
Assistant Administrator, Home health
Absolutely Angels
TX
03.2008 - 07.2017
- Coding,billing, insurance verification, clinical record documentation Act as state liaison in Administrator absence Maintain appropriate staffing levels Scan, fax, file any company information Evaluate services and programs
Education
Associate of Science - Pending
NCTC
High School Diploma -
Collinsville High School
Collinsville, TX 09.1976 - 06.1989
Certified Nurse Aide Program -
NCTC
Gainesville, TX 06.1993 - 06.1993
Skills
- Healthcare First software Kinnser program Windows program Computer, printers, scanners
- Inventory Management
- Organizational standards
- Healthcare operations
- Claims Processing
- Patient Flow Management
- New Hire Training
- Patient Care Coordination
- Patient Education
- Patient Relations
- Insurance Verification
- Office Administration
- Appointment Scheduling
- Regulatory Compliance
- Quality Assurance
- Documentation
- Patient Records Management
- Medical Terminology
- Verbal and written communication
- Organizational Skills
- Case Management
- Patient Assessment
- Patient Safety
Detailedreferences
Joyce Heuman, Company President/Owner, jheuman@imicromaterials.com, 214-499-2214
Additional Information
April 17 HCSSA Presurvey Conference Module 5 - LCHHS
April 17 HCSSA Presurvey Conference Module 2 - General HCSSA Licensing Standards
April 17 HCSSA Presurvey Conference Module 1 - Introduction
Honors& Activities
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Occupationallicenses, Certificatesandtraining
2016 Annual Hours for Existing Admin/alternates 1CEonline 12 hrs
2015 Annual Hours for Existing Admin/alternates 1CEonline 12 hrs
2014 Annual Hours for Existing Admin/alternates 1CEonline 16 hrs
2013 HCSSA Reg Compliance for Administrators HCIN 3.25 hrs
2013 Lost in translation HCIN 1.5 hrs
2013 QAPI Basic TX Requirements HCIN 1 hrs
2013 Employment Issues and Law HCIN 1 hrs
2013 Survey Strategies and Plans of Correction HCIN 1 hrs
2013 Ethics in the Workplace HCIN 0.6 hrs
2008 ABC's of DDE by Heart FMS 6 clock hrs
2008 Survey Survival FMS 6 clock hrs
2008 Financial Management Series TAHC 3.4 clock hrs
2008 Administrators Basic Education Package TAHC 9.8 clock hrs
2007 Extreme makeover PPS Edition Selman 12 clock hrs
2006 Intermediate Coding FMS 6 clock hrs
2006 Beginning Coding FMS 6 clock hrs
References
Melissa Allen, RN coworker, 2143569367
Timeline
Patient Care Coordinator
Absolute Care Management, LLC
10.2020 - 03.2022
Home Health Agency Administrator
Absolutely Angels Inc
07.2017 - 07.2018
Assistant Administrator, Home health
Absolutely Angels
03.2008 - 07.2017
Certified Nurse Aide Program -
NCTC
06.1993 - 06.1993
High School Diploma -
Collinsville High School
09.1976 - 06.1989
Associate of Science - Pending
NCTC
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