Mandy Kauffman
Mifflin,PA
Summary
Dedicated office manager skilled in customer service and office administration. Proven ability to enhance workflow through effective scheduling and clear communication. Committed to delivering exceptional client care and maintaining operational efficiency.
Overview
15
15
years of professional experience
Work History
Office Manager
Juniata Meds Trans LLC
Mifflin, PA
01.2020 - Current
- Oversaw daily office operations to ensure efficient workflow and productivity.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated scheduling of BLS ambulance trips to ensure timely patient transport.
Lead Housekeeper/Caregiver
In Home Services of Central Pa
Lewistown, PA
01.2018 - 01.2020
- Provided compassionate care to clients, ensuring comfort and safety in daily activities.
- Performed detailed cleaning services to enhance home environments and ensure client satisfaction.
Medical Assistant
Morganstein DeFalcis Rehabilitation Institute
Harrisburg, PA
06.2011 - 08.2012
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Prepared examination rooms, maintaining cleanliness and organization for optimal patient care.
- Streamlined appointment scheduling system, reducing wait times and improving patient flow efficiency.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Medical Assistant
Keystone Technical Institute
Harrisburg, PA06-2011
High School Diploma -
Juniata High School
Mifflintown06-2005
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Clear oral/written communication
- Scheduling
Timeline
Office Manager
Juniata Meds Trans LLC
01.2020 - Current
Lead Housekeeper/Caregiver
In Home Services of Central Pa
01.2018 - 01.2020
Medical Assistant
Morganstein DeFalcis Rehabilitation Institute
06.2011 - 08.2012
Medical Assistant
Keystone Technical Institute
High School Diploma -
Juniata High School