Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mandy Lehner

Shepherd

Summary

Compassionate Medical Assistant experienced in patient-focused care and vital sign monitoring. Delivered organized and respectful support through adherence to HIPAA compliance and clinical documentation practices. Committed to continuous learning and development in medical environment while providing effective patient interaction and administrative support.

Overview

1
1
Certification
1
1
year of professional experience

Work History

Medical Assistant

MyMichigan Health
Mount Pleasant, MI
09.2026 - Current
  • Assisted providers with routine examinations, procedures, and patient education.
  • Roomed patients and collected vital signs using standardized medical assistant protocols.
  • Documented patient information accurately in electronic health records.
  • Prepared exam rooms with supplies, instruments, and infection-control materials.
  • Scheduled appointments and coordinated follow-up communication with patients.
  • Supported front-office workflows by answering calls and verifying information.
  • Maintained confidentiality while handling sensitive patient records and forms.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.

Caregiver

Crestwood Assisted Living
Mount Pleasant, MI
08.2025 - 05.2026
  • Assisted residents with bathing, dressing, grooming, and daily personal care needs.
  • Responded promptly to call lights and provided mobility assistance with transfers.
  • Monitored resident comfort and reported changes in condition to nursing staff.
  • Supported meal service by setting up trays and assisting residents during dining.
  • Maintained clean, safe living spaces by following sanitation and safety procedures.
  • Encouraged residents through conversation, companionship, and respectful emotional support.
  • Followed individualized care plans to deliver consistent support with routine daily tasks.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Education

Medical Assistant - Nursing

Davenport University
Grand Rapids, MI
01.2026

Skills

  • Vital sign monitoring
  • Medical terminology
  • Patient communication
  • Insurance verification
  • HIPAA compliance
  • Electronic health records
  • Insurance verification
  • CPR
  • Patient-focused care
  • Basic life support
  • Medical terminology knowledge

Accomplishments

  • Recognized for going above and beyond the call of duty.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CNA - Certified Nurse Assistant
  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

MyMichigan Health
09.2026 - Current

Caregiver

Crestwood Assisted Living
08.2025 - 05.2026

Medical Assistant - Nursing

Davenport University