Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mandy Longrifle

Paris

Summary

Detail-oriented individual who demonstrates strong communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

26
26
years of professional experience

Work History

Manager/Server

Sirloin Stockade
06.2024 - Current
  • Trained new staff on restaurant operations and policies to strengthen performance.
  • Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
  • Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Patient Representative

American Sleep Dentistry
04.2021 - 11.2021
  • Informed patients of excessive wait times and offered to reschedule appointments.
  • Verified any changes or data updates to patient records and checked insurance information at each appointment.
  • Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
  • Monitored patient flow throughout day to maintain appointment times and schedules.
  • Scheduled appointments for patients and placed reminder calls 48 hours before office visits
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Facilitated communication between patients and various departments and staff.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Resolved customer complaints using established follow-up procedures.
  • Helped address client complaints through timely corrective actions and appropriate referrals.

Cage Supervisor

Casablanca Resort & Casino
10.1999 - 04.2016
  • Monitored and coordinated activities of cage personnel to maintain integrity of cage funds.
  • Oversaw cage-related financial activities on property to enforce laws, rules, regulations and controls of company, tax and gaming commissions.
  • Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
  • Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
  • Cashed checks and paid out money by verifying correct signatures, numerical amounts, and sufficient funds in accounts.
  • Performed credit checks and references to open credit accounts for customers.
  • Assisted guests with credit card advances, chip cash-outs and check cashing.
  • Reconciled daily summaries of transactions and accurately counted funds to balance books using [Software].
  • Observed and monitored status and cash inventory levels of ticket redemption kiosk machines to support maximum performance and availability to casino guests.
  • Contacted security department to discuss potential or confirmed illegal activities and cheating.
  • Observed players for signs of cheating, notifying security staff of discovered evidence.

Education

Associate of Applied Science - Nursing

College of Southern Nevada
Las Vegas, NV

Skills

  • Cash handling expertise
  • Surveillance monitoring
  • Communication skills
  • Attention to detail
  • Time management
  • Customer service

Timeline

Manager/Server

Sirloin Stockade
06.2024 - Current

Patient Representative

American Sleep Dentistry
04.2021 - 11.2021

Cage Supervisor

Casablanca Resort & Casino
10.1999 - 04.2016

Associate of Applied Science - Nursing

College of Southern Nevada

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