Mandy McLeod
Kalama
Summary
Retail professional with history of delivering excellent customer service and maintaining store standards. Proven ability to assist in inventory management and enhance shopping experience. Known for effective teamwork and adaptability to meet dynamic retail needs.
Overview
18
18
years of professional experience
Work History
Warehouse Worker
Pacific Crest Cabinets
Ridgefield, WA
08.2023 - 11.2024
- Collaborated with team members to maintain organized workspaces and optimize workflows.
- Conducted regular maintenance checks on equipment to ensure operational efficiency.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Detailer
Lazydays R.V. Center
Woodland, WA
07.2021 - 04.2023
- Inspected vehicles for quality assurance, ensuring adherence to company standards.
- Coordinated detailing schedules to optimize workflow and meet customer deadlines.
- Trained new staff on detailing techniques and safety protocols, enhancing team efficiency.
- Implemented cleaning processes that improved vehicle presentation and customer satisfaction.
Warehouse Worker
Advanced Nutrients
Woodland, WA
04.2020 - 02.2021
- Inspected incoming shipments for quality and accuracy before storage.
- Assisted in inventory management using warehouse management systems.
- Packaged products for shipment while adhering to safety protocols.
- Trained new staff on safety procedures and warehouse operations best practices.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Associate
Walmart
Woodland, WA
05.2021 - 06.2024
- Collaborated with cross-functional teams to streamline operations and enhance customer service efficiency.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Facilitated communication between departments to resolve issues swiftly and improve overall operational flow.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Sandwich Artist
Subway
Vancouver, WA
05.2007 - 01.2010
- Prepared high-quality sandwiches following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Trained new employees on sandwich preparation techniques and customer service best practices.
- Assisted in inventory management, including stock rotation and ordering supplies as needed.
Education
Certificates - HVAC
Charter College
Vancouver, WA06-2019
MIBC - MIBC
Carrington College
Portland, OR06-2017
Skills
- Customer service
- Time management
- Attention to detail
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Courteous and professional
Timeline
Warehouse Worker
Pacific Crest Cabinets
08.2023 - 11.2024
Detailer
Lazydays R.V. Center
07.2021 - 04.2023
Associate
Walmart
05.2021 - 06.2024
Warehouse Worker
Advanced Nutrients
04.2020 - 02.2021
Sandwich Artist
Subway
05.2007 - 01.2010
Certificates - HVAC
Charter College
MIBC - MIBC
Carrington College