Mandy Mcquinn
Nashua
Summary
Dedicated Medical Assistant with extensive experience in managing administrative and clinical tasks to enhance patient satisfaction. Expertise in medical registration processes and procedures to optimize client processing. Collaborative team member committed to providing high-quality healthcare and outstanding customer service.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Patient Access Associate I
Greater Nashua Mental Health
Nashua
04.2025 - 04.2026
- Managed front desk operations, overseeing client check-in, registration, and appointment scheduling to ensure seamless patient access.
- Updated demographic and insurance records in EMR, ensuring accuracy while collecting copayments and outstanding balances.
- Managed waiting room dynamics to enhance client experience and reduce wait times. in waiting room, enhancing timely and respectful service delivery.
- Responded to incoming phone calls to assist clients and direct inquiries appropriately. and handled clerical tasks to support smooth daily office operations.
- Supported patient access processes in a fast-paced behavioral health setting.
Medical Assistant
Granite State Pain Associates
Merrimack
08.2021 - 04.2023
- Obtained vital signs and helped deliver compassionate, patient-focused care.
- Processed prior authorizations and facilitated prescription workflows using Athena Health EMR to ensure timely patient access to medications.
- Obtained vital signs and delivered compassionate, patient-focused care, enhancing overall patient experience.
- Prepared and processed specimens for laboratory testing and documentation.
- Collaborated with clinical and administrative staff to streamline office operations and improve workflow efficiency.
Medical Assistant/Receptionist
New England Urology
Nashua
02.2019 - 08.2019
- Documented patient information, including blood pressure and weight, to ensure accurate health records.
- Documented patient information, including blood pressure, weight, and other intake details.
- Enhanced patient-centered office environment through clinical and front desk assistance.
- Collaborated with medical and administrative staff to streamline daily workflow.
Medical Assistant
PMC Medical Group
Merrimack
05.2017 - 04.2018
- Collected comprehensive patient medical histories, medication details, allergies, and presenting concerns to inform clinical decision-making.
- Processed laboratory specimens while ensuring precise documentation for seamless clinical support.
- Processed laboratory specimens and maintained accurate documentation for clinical support.
- Fostered a compassionate and organized environment for patients and staff, enhancing overall patient experience.
Medical Assistant/Office Assistant
Ear Nose and Throat Physicians and Surgeons
Nashua
07.2011 - 10.2014
- Assisted physicians during patient examinations and procedures in a medical setting.
- Assisted physicians with office procedures, ensuring smooth clinical operations.
- Managed patient scheduling and follow-up appointments for efficient workflow.
- Managed patient check-in and check-out at front desk, enhancing patient experience.
- Prepared and maintained examination rooms for optimal patient readiness.
Medical Assistant
Concord Orthopaedics
Concord
07.2007 - 04.2011
- Assisted with minor office procedures for hand surgeons and rheumatologists to support patient treatment.
- Removed sutures and staples and administered injections.
- Helped maintain efficient patient care and clinical workflow.
- Facilitated efficient patient management to improve clinical operations.
Medical Assistant
Family Physicians Of Pembroke
Pembroke
09.2006 - 01.2007
- Took vital signs, assisted with physical exams, and supported minor office procedures to enhance patient care.
- Performed phlebotomy and managed office supply ordering to ensure smooth clinic operations.
- Facilitated efficient clinic operations by managing supply inventory and ordering essential materials.
- Supported clinical and administrative tasks in a busy family practice to maintain efficient patient flow.
Medical Assistant
Ear Nose & Throat PA And Surgeons
Nashua
06.2001 - 08.2003
- Organized charts, documents, and office supplies to enhance team operations.
- Managed front desk responsibilities, including answering phones, greeting patients, and scheduling appointments to maintain patient flow.
- Recorded results from preliminary physical tests in patient history documentation.
- Documented results from preliminary physical tests in patient history records to ensure accurate patient assessments.
Medical Assistant
Medcare Associates
Columbus
10.1998 - 01.2001
- Assisted with minor surgeries and collected patient histories to enhance patient care during office visits.
- Assisted with minor surgeries and collected patient histories during office visits.
- Scheduled follow-up appointments and coordinated patient care to ensure continuity of care.
- Supported daily operations in fast-paced healthcare practice, maintaining workflow and patient satisfaction.
Education
Medical Assistant (Associate) - Medical Assistant
Hesser College
NashuaDiploma -
Somerville High School
Somerville, MASkills
- Patient registration
- Appointment scheduling
- Patient intake
- Insurance verification
- Prior authorizations
- EMR systems
- Medical records
- Vital signs
- EMR systems
- Front desk operations
- Patient care
Certification
- Certified Medication Technician
Personal Information
Title: Medical Assistant / Healthcare Administrative Specialist
Timeline
Patient Access Associate I
Greater Nashua Mental Health
04.2025 - 04.2026
Medical Assistant
Granite State Pain Associates
08.2021 - 04.2023
Medical Assistant/Receptionist
New England Urology
02.2019 - 08.2019
Medical Assistant
PMC Medical Group
05.2017 - 04.2018
Medical Assistant/Office Assistant
Ear Nose and Throat Physicians and Surgeons
07.2011 - 10.2014
Medical Assistant
Concord Orthopaedics
07.2007 - 04.2011
Medical Assistant
Family Physicians Of Pembroke
09.2006 - 01.2007
Medical Assistant
Ear Nose & Throat PA And Surgeons
06.2001 - 08.2003
Medical Assistant
Medcare Associates
10.1998 - 01.2001
Medical Assistant (Associate) - Medical Assistant
Hesser College
Diploma -
Somerville High School