Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. I bring over 20 years of office management and customer service skills.
Overview
11
11
years of professional experience
Work History
Project Coordinator
Alspach Construction and Electric
Tampa
08.2022 - 01.2025
Maintained a detailed database of project information including proposals, resources, submittals, purchases and deliveries.
Negotiated with suppliers daily to obtain resources or materials.
Created and maintained project documentation.
Liaised between departments, vendors and clients to monitor project expenses.
Managed direct deposit setup and adjustments for all employees.
Responded to employee inquiries regarding payroll and timekeeping.
Resolved payroll discrepancies and employee payroll queries promptly.
Processed and issued employee tax forms (W-2, W-4) and maintained accurate payroll records.
Tracked and processed employee vacation, sick leave, and other time off requests.
Managed payroll and time and attendance systems.
Ordered supplies and equipment to maintain adequate inventory levels.
Reviewed contracts for accuracy prior to signing off on behalf of the company.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Office Assistant
Solarwise Energy Solutions
Tampa
08.2022 - 01.2025
Communicated with customers, employees and vendors to answer questions and address complaints.
Assisted in onboarding new employees by providing orientation materials and training resources.
Handled incoming and outgoing mail and packages, including preparation for shipping.
Answered phone calls and directed them to appropriate personnel.
Managed direct deposit setup and adjustments for all employees.
Responded to employee inquiries regarding payroll and timekeeping.
Resolved payroll discrepancies and employee payroll queries promptly.
Processed and issued employee tax forms (W-2, W-4) and maintained accurate payroll records.
Tracked and processed employee vacation, sick leave, and other time off requests.
Resolved discrepancies between payroll records and employee inquiries.
Managed payroll and time and attendance systems.
Answered phone calls, responded to emails, routed mail.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Office Manager
Commski LLC
Tampa
10.2013 - 07.2022
Produced thorough, accurate and timely reports of project activities.
Monitored payments due from clients and promptly contacted clients with past due payments.
Answered phone calls, responded to emails, routed mail.
Provided administrative support to management team including preparing reports.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Administered payroll and maintained proper documentation of employee personnel.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Coded and entered daily invoices with in-house accounting software.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Managed all payments processing, invoicing and collections tasks.
Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
Reconciled supplier statements with company records to ensure accuracy of payment terms.