Mani Gulati
University Student | Law, Human Rights and Development
Seattle,WA
Summary
Operations leader with strengths in staff training, customer service, and bilingual communication. Experienced in streamlining processes, coordinating teams, and supporting business growth through organized, reliable service.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Vice President
SAFIR - University of Washington
Bothell, Washington
09.2026 - Current
- Directed SAFIR leadership meetings for University of Washington student initiatives.
- Coordinated campus partnerships with University of Washington departments and student groups.
- Oversaw meeting agendas, action items, and follow-up communication.
- Managed event planning for SAFIR programs and campus activities.
- Identified problems and implemented solutions to better streamline operations.
Assistant General Manager
Goldfish Swim School
Redmond, Washington
07.2022 - Current
- Supported daily swim school operations and member service at Goldfish Swim School.
- Supervised front desk staff and facilitated effective communication with parents.
- Coordinated instructor schedules and class coverage for swim lessons.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Supported sales of memberships and swim lesson enrollments.
- Resolved family concerns with professional customer service.
- Motivated and guided team members to collaboratively meet operational targets.
- Assisted in the recruitment process by conducting interviews with prospective candidates.
- Supported business objectives by achieving targets through streamlined operational strategies.
Marketing Intern
Sistema Escolar USA
Redmond, Washington
09.2023 - 06.2024
- Created and executed social media strategies to increase customer engagement.
- Coordinated social media content aligned with school calendar updates.
- Supported school enrollment campaigns across Sistema Escolar USA marketing channels.
- Created bilingual promotional copy for families, students, and education programs.
Education
Associate of Arts - Law, Economics And Public Policy
University of Washington
Bothell, WA10-2026
Skills
- Public affairs
- Project management
- Bilingual communication
- Community outreach
- Administrative coordination
- Customer education
- Resource allocation
- Recruiting and interviewing
- Operations management
- Staff training
- Coaching and mentoring
- Critical thinking
- Decision-making
- Customer service
- Business growth and marketing strategies
Languages
Hindi
Professional
Punjabi
Professional
Certification
- CPR
- BLS
- AED
Timeline
Vice President
SAFIR - University of Washington
09.2026 - Current
Marketing Intern
Sistema Escolar USA
09.2023 - 06.2024
Assistant General Manager
Goldfish Swim School
07.2022 - Current
Associate of Arts - Law, Economics And Public Policy
University of Washington