MANIGANDAN SATHYA
CT
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 9-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Demonstrated expertise in day-to-day operations across various products in the CASA and wealth management sectors. Fostering excellent interpersonal and communication skills, as well as strong organizational abilities. Proven track record in training and development, and effectively managing customer relationships.
Overview
9
9
years of professional experience
Work History
Sr. Sales Manager
ING Vysya Bank Ltd
01.2011 - 11.2012
- Handled a Sales Team for CASA and Wealth Management Products
- Recruitment, Training & Strategic implementation for business development
- Taking care of Account opening, Tracking Account Status, Login forms Funding, Taking Care of Branch P&L
- Attained training program for certified managers.
- Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
- Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Associated with Chest Operations
Branch Manager
HDFC Standard Life
05.2010 - 09.2010
- Heading a Branch and sales unit to make the Fee based Income through Insurance
- Conducting Events and Presentation in the corporate companies in Pondicherry Belt
- Responsible for branch profit and loss.
Branch Sales Leader
YES Bank Ltd
04.2006 - 04.2010
- Handling a Sales Team for Casa & Wealth Management Products
- Recruitment, Training & Strategic implementation for business development
- Conducting Events across the city in way of Event Management
- In-depth knowledge about KYC
- Handling training runway batches to ensure efficiency in Sales & Operations
- Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance among team members.
- Enhanced product knowledge within the sales team through continuous training and workshops.
- Mentored junior sales representatives on best practices for closing deals effectively while maintaining client satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Assisted customers with inquiries and provided exceptional service,
- Upsold additional products and services to increase revenue.
Sales Officer
AVIVA LIFE INSURANCE
08.2005 - 04.2006
- Sourcing insurance from the Lakshmi Vilas Bank and giving right Solution to the bank customers
- Fact finding & giving the right solution based on customer needs
- Generating leads & Promotion Activities are the key highlights.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Connected with prospects through trade shows, cold calling and local-area networking.
Team leader
Reliance Web world Express
06.2004 - 04.2005
- Motivating team towards achievement of target
- Team building
- Achieving individual and team targets
- Taking care of entire sales target of the showroom
- Pre and post recruitment activities
- Coordinating and carrying out of training and induction programs
- Customer Service.
Sales executive
Airtel Connect
07.2003 - 05.2004
- Sold post and prepaid connections
- Achieving sales target month on month
- Assisting in training programs.
Education
MBA(HR) -
Bharathidasan University
12.2008
B.com -
Shree chandraprabhu jain college
12.2004
Skills
- Sales Coaching
- Negotiation expertise
- Rapport and relationship building
- Performance tracking and evaluations
- Personnel Management
- Sales Tracking
- Sales Planning
- Strategic Planning
- Staff Management
- Product Knowledge
- Promotional sales events
Accomplishments
- Joined as Associate Sales Manager in the year May 2006 & promoted as a Team Sales Leader on April 2007 and promoted as Branch Sales Leader in April 2008.
- Consistent performer and went Abroad twice sponsor by the company for the Team Achievements in Insurance for Q4 2008 (Singapore) & Q2 2009 (Bangkok).
Workpermit
Have Open Work Permit to Canada
Languages
English
Full Professional
Tamil
Native or Bilingual
Additional Information
· Joined as Associate Sales Manager in the year May 2006 & promoted as a Team Sales Leader on April 2007 and promoted as Branch Sales Leader in April 2008.
· Consistent performer and went Abroad twice sponsor by the company for the Team Achievements in Insurance for Q4 2008 (Singapore) & Q2 2009 (Bangkok).
Timeline
Sr. Sales Manager
ING Vysya Bank Ltd
01.2011 - 11.2012
Branch Manager
HDFC Standard Life
05.2010 - 09.2010
Branch Sales Leader
YES Bank Ltd
04.2006 - 04.2010
Sales Officer
AVIVA LIFE INSURANCE
08.2005 - 04.2006
Team leader
Reliance Web world Express
06.2004 - 04.2005
Sales executive
Airtel Connect
07.2003 - 05.2004
MBA(HR) -
Bharathidasan University
B.com -
Shree chandraprabhu jain college