Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Ophthalmic Technician
Fishkin Vision
05.2023 - Current
Applied eye medications and drops to dilate pupils in preparation for examinations.
Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Medical Receptionist
Fishkin Vision
06.2022 - 05.2023
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Answered multiple phone calls from patients, doctor offices, and insurance companies.
Medical Receptionist
Gastroenterology Associates Of New Jersey
09.2021 - 05.2022
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed multi-line phone system and pleasantly greeted patients.
Placed new supply orders, managed inventory and restocked clerical spaces.
Answered phone calls and messages for (12) physicians in medical facility, scheduling appointments, and handling patient inquiries.
Assistant Store Manager
UGG
07.2020 - 08.2021
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Rotated merchandise and displays to feature new products and promotions.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Sales Lead Keyholder
Michael Kors
08.2019 - 03.2020
Completed store opening and closing procedures.
Improved customer service by projecting friendly and knowledgeable attitude.
Opened and closed store seven days per week by counting registers, making deposits, and storing and filing all daily paperwork.
Trained and mentored new employees.
Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Sales Lead Keyholder
PacSun-Pacific Sunwear
05.2018 - 08.2019
Trained, coached, and mentored new sales associates for maximum performance.
Used POS systems to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Increased sales and customer satisfaction through outstanding personalized servicing.
Education
No Degree - Ophthalmic Technology
Lincoln Technical Institute - Edison
Iselin, NJ
06.2020
Associate of Applied Science - Surgical Technology
Eastwick College
Ramsey, NJ
09.2019
Associate of Science - Biology
Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2019
Skills
Retinal Procedure Assistance
Visual Prescreening
Patient Examination
Front Desk Operations
Insurance Verification
Appointment Scheduling
Staff Supervision
Sales and Marketing
POS Systems Operations
Stock Rotation
Certification
COT - Certified Ophthalmic Technician
CST - Certified Surgical Technologist
Timeline
Ophthalmic Technician
Fishkin Vision
05.2023 - Current
Medical Receptionist
Fishkin Vision
06.2022 - 05.2023
Medical Receptionist
Gastroenterology Associates Of New Jersey
09.2021 - 05.2022
Assistant Store Manager
UGG
07.2020 - 08.2021
Sales Lead Keyholder
Michael Kors
08.2019 - 03.2020
Sales Lead Keyholder
PacSun-Pacific Sunwear
05.2018 - 08.2019
No Degree - Ophthalmic Technology
Lincoln Technical Institute - Edison
Associate of Applied Science - Surgical Technology
Sales Coordinator at Global Vision Lanka (Pvt) Ltd -Vision Care Group CompanySales Coordinator at Global Vision Lanka (Pvt) Ltd -Vision Care Group Company