Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Manita Amatmontri

Queens,NY

Summary

Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Poise tax Accounting with experience in service coordination and support. Expert at conducting assessments, developing individualized care plans, and coordinating referrals. Upbeat and encouraging with attention on modeling and coaching appropriate behavior and practices.

Overview

6
6
years of professional experience

Work History

VITA Program Volunteer

Brooklyn College
01.2024 - 04.2024
  • Organizing and preparing tax return for individuals.
  • Collaborating with others interns to accommodate clients.
  • Using accurate information that was provided by clients to accommodate IRS laws and standards.


Server and Manager

Glow Thai Restaurant And Bar
07.2018 - 01.2024
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.


Education

Fort Hamilton High School
Brooklyn, NY

Bachelor of Science - Accounting

Brooklyn College of The City University of New York
Brooklyn, NY
06.2025

Skills

  • Program Development
  • Training Facilitation
  • Problem Solving
  • Volunteer Coordination
  • Time Management
  • Organizational Skills
  • Data Entry
  • Computer Skills
  • Positive Attitude
  • Attention to Detail
  • Team Collaboration

Additional Information

Additional Skills


  • Microsoft Word
  • Microsoft Excel
  • Microsoft Power Point
  • Google Docs
  • Google Sheets


Languages

Thai
Native or Bilingual

Timeline

VITA Program Volunteer

Brooklyn College
01.2024 - 04.2024

Server and Manager

Glow Thai Restaurant And Bar
07.2018 - 01.2024

Fort Hamilton High School

Bachelor of Science - Accounting

Brooklyn College of The City University of New York
Manita Amatmontri