Detail-oriented administrative professional with expertise in schedule management, billing, and customer service. Proven ability to streamline operations and enhance office efficiency.
Overview
10
10
years of professional experience
Work History
Office Administrative Assistant
DC XPRESS INC
Sacramento, CA
06.2020 - Current
Managed scheduling and coordination of office activities to enhance operational efficiency.
Streamlined document management processes, ensuring timely access to critical information.
Assisted in the preparation of reports and presentations for executive leadership meetings.
Maintained inventory of office supplies, optimizing procurement processes to reduce costs.
Responded to inquiries from callers seeking information.
Invoicing and dispatching trucks.
Store Manager
SUBWAY®Restaurants
Colfax, CA
10.2015 - 02.2026
Oversaw daily operations, ensuring adherence to health and safety standards.
supply chain processes for efficiency.Managed inventory levels, optimizing
Developed employee schedules, balancing labor costs with operational needs.
Trained and mentored staff, fostering a collaborative team environment.
Implemented promotional strategies, enhancing customer engagement and satisfaction.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Completed point of sale opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Rural Mail Carrier Associate
USPS
Davis, CA
09.2018 - 12.2019
Delivered mail efficiently across designated rural routes, ensuring timely service.
Managed customer inquiries and resolved delivery issues with professionalism.
Maintained accurate records of deliveries and pickups to streamline operations.
Collaborated with team members to optimize route planning and efficiency.
Adapted quickly to schedule changes and weather conditions impacting delivery times.
Office Administrative Assistant at City Of Bevil Oaks & Water Department - TemporaryOffice Administrative Assistant at City Of Bevil Oaks & Water Department - Temporary