Mann Darryl

• Directed aftermarket sales strategy for spare parts, services, and upgrades across installed equipment base.
• Cultivated long-term customer relationships to expand service revenue and repeat business opportunities.
• Managed customer quotations, pricing, and order fulfillment using ERP and CRM systems.
• Coordinated with engineering, service, and operations teams to resolve technical issues and delivery gaps.
• Managed a technical sales team & annual order intake of $20M+
• Analyzed equipment history and customer needs to recommend replacement parts and preventive maintenance solutions.
• Trained sales and support staff on product lines, spare parts identification, and aftermarket processes.

• Resolved customer parts inquiries, identifying correct components through catalogs, drawings, and equipment records.
• Prepared accurate quotations for replacement parts, pricing requests, and follow-up negotiations.
• Processed sales orders in ERP systems, ensuring correct part numbers, pricing, and delivery details.
• Coordinated with warehouse and production teams to confirm availability, lead times, and shipment status.

• Supervised stockroom workflows to ensure accurate material flow and timely production support.
• Coordinated inventory counts, cycle checks, and location control to maintain stock accuracy.
• Monitored incoming and outgoing parts to prevent shortages and support order fulfillment.
• Trained stockroom staff on receiving, storage, picking, and material handling procedures.

• Fabricated sheet metal components to specifications using brakes, shears, and conveyance tools.
• Inspected finished pieces for quality, fit, and compliance with specifications.
• Operated production equipment while following safety and housekeeping procedures.
• Operated forklifts
• Warehouse management, order fulfillment & order consolidation

• Honor Roll
• Communications & Media elective (4 years)

Tool & Die making

• constructs, repairs, maintains & calibrates precision metal forms, dies, molds, jigs, fixtures and gauges in manufacturing
• read and interpret engineering drawings, blueprints
• set up and operate conventional and CNC machine tools - including lathes, milling machines, surface grinders and saws
• quality inspection and control