- Residential Sales Manager of the Year 2022. BIA Pinnacle Award.
- Managed: 280 Million in Volume 2022, 188 Million in Volume 2021, 68 Million in 2020
- Collaborated with members of executive team to develop sales forecasts that support overall business plan. Annual Plan 500+ new homes.
- Monitored and analyzed activities of each sales consultant to meet weekly and monthly objectives. Achieved 40-50 new signups monthly.
Outlined key responsibilities for team and project management.
- Sales Meetings/Coaching: Partnered with division leaders to outline pertinent content for Quarterly meetings. Held community level meetings weekly with Production, Land, Sales, HOA and Coordinators.
- Crafted monthly pricing briefs (CMA) focusing on necessary pivots for growth, collaborated with operations team for continuity, and drafted Pricing Memos to guide communities in capturing incremental sales amid heightened demand and limited supply. (2021-2022)
- New Community Model Parks: Configured and designed New Model Parks 5 New Communities. Lead process from design to summit presentation and Grand Opening. Drove results to open on schedule with the team prepared for success.
- Lot Inventory: Startegic Lot Release with a focus on supply (good-Best), demand, Pace, and lot premium yield. Reviewed on a weekly cadence to optimal performance. Managed Lot supply of 330+ over 12 communities and varied product lines.
- Showcase Home Inventory: Designed, configured and submitted 30-40 inventory homes per month. Maintained relevant performance data to ensure homes were aligned with target market. Managed marketing of homes in MLS through contract and closing with a focus on ADOM and margin.
- Developed strategic closeout plans that focused on pace, progression, model conversion, turnover, and team transition.
- Created annual team goals based on operational objectives, conducted semi-annual performance reviews, and provided real-time coaching and feedback. Team size fluctuated from 17 to 25 members, identifying and investing in potential future leaders to build bench strength.
- Community Marketing: Monthly creative sessions with our marketing team to uncover new tools, trends, impactful messaging and urgent needs.
- Online Sales Consultants: Bi-Weekly meetings with our online sales team to keep up to date on developing trends while collaborating on Opportunities for Improvement.
- Design Studio: Coached/Managed 2 Design Consultants in a busy studio while dealing with various product shortages. Reviewed schedules weekly to session numbers and product penetration objectives were met. Maintained a continued focus on accuracy and the customer experience. 330 +/- Design sessions per designer, per year.
- Analyzed internal and external sales processes to enhance customer experience, identifying areas for improvement and implementing strategies to better meet client needs.
- Community Level Overhead Management: Expense and budget oversight at community level. Worked with team on cost saving measures while reducing waste.
- Land Development: Collaborated with Land Development Team to calibrate sales pace by product series. Focus on pace/margin without gapping out in an extended LD environment. Provided valuable market insight to Land Acquisition Team to shape future projects.
- Backlog Management: Bi-Weekly review of backlog in critical stages with Mortgage, Title and Closing Team. Implemented action plans for files at risk.
Oversaw land project management activities since January 2023.
- Manage Field efforts related to storm water.
- Coordinated contractors, inspectors, and engineers.
- Manage project budget, schedule, cash flow and development trades.
- Coordinate with municipalities and other government agencies from entitlement to final acceptance.
- Review design documents, site plans, and plats for project coordination and accuracy.