Summary
Overview
Work History
Education
Skills
Accomplishments
Education and Training
Languages
Languages
Timeline
Generic

Manolo Simmons

Kempner,TX

Summary

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

11
11
years of professional experience

Work History

Shift Supervisor

Starbucks
Lampasas, Texas
07.2025 - Current
  • Resolved employee conflicts and facilitated effective communication among team members.
  • Promoted positive team morale by encouraging collaboration among staff members.
  • Ensured compliance with health department regulations related to food handling practices.

Barista

Starbucks
Lampasas, Texas
11.2023 - Current
  • Demonstrated sequencing techniques on using multiple beverage machines.
  • Collaborated with team members to ensure efficient workflow and high-quality service on and off peak hours.
  • Maintained a clean work environment in accordance with EcoLab standards.
  • Supported highest standards of conduct and service.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Sales Associate

Mathematics Pentathlon
Austin, TX
01.2015 - 04.2025
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Used Square software to ring up customer purchases, process payments and issue receipts.
  • Recommended merchandise to customers based on needs and preferences.

Customer Service Representative

GC Plumbing Services
Lago Vista, Texas
05.2021 - 05.2023
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Informed customers about billing procedures and processed payments.
  • Promoted available products and services to customers during service.
  • Documented services performed, operations information, and dispatch details in system.

Swim Instructor

Emler Swim School
Austin, TX
09.2019 - 12.2021
  • Led instructional classes for children ages 3+ to protect recreational users from dangerous situations.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Documented each student's progress and gave constructive feedback for areas that could be improved.
  • Patrolled pool decks to identify anyone in need of assistance and provide immediate care.

Education

Some College (No Degree) - Sociology

Arizona State University
Tempe, AZ

Skills

  • Group and individual instruction
  • Safety training
  • Merchandising knowledge
  • Cash handling accuracy
  • Active listening
  • Quick learner
  • Documentation and record-keeping
  • Inventory management
  • Conflict resolution

Accomplishments

  • Partner of the Quarter at store 58509.
  • Led store 68297 to perfect their Eco audit.

Education and Training

other

Languages

2

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Shift Supervisor

Starbucks
07.2025 - Current

Barista

Starbucks
11.2023 - Current

Customer Service Representative

GC Plumbing Services
05.2021 - 05.2023

Swim Instructor

Emler Swim School
09.2019 - 12.2021

Sales Associate

Mathematics Pentathlon
01.2015 - 04.2025

Some College (No Degree) - Sociology

Arizona State University

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