Manpal Singh
ARCO Am Pm
Everett,WA
2
Languages
9
years of professional experience
Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.
Work History
Manager
2 Years 10 Months- Supervised day-to-day operations, including customer service and fuel inventory, ensuring efficient service and high customer satisfaction.
- Managed team of 5 employees, training on safety protocols and customer service standards while maintaining staffing schedules.
- Handled cash management and reconciled daily sales for fuel and retail transactions, ensuring accuracy and compliance with policies and regulations.
Assistant Manager
1 Year 2 Months- Coordinated inventory management with purchasing and receiving departments to ensure optimal stock levels.
- Selected and arranged retail shop merchandise for maximum visibility and appeal.
- Managed inventory in coordination with the purchasing and receiving department.
- Trained staff and interns on company policies and product knowledge to enhance customer service.
Sales advisor
1 Year 5 Months- Guided customers in finding ideal styles, enhancing their shopping experience and satisfaction.
- Handled POS transactions including credit, cash returns, exchanges, and refunds, ensuring accurate cash flow and customer trust.
- Stayed informed about latest sales and loyalty programs, effectively communicating offerings to customers.
- Maintained a clean, organized inventory and curated displays of rotating seasonal clothing and accessories.
Cashier/ Front of house/ Server
1 Year 2 Months- Served breakfast, lunch, and dinner to 50-100 customers per shift, ensuring timely and efficient service.
- Memorized over 30 menu items and rotating specials in order to give recommendations to guests.
- Greeted customers warmly and fostered relationships, achieving consistent customer loyalty.
Front Desk Manager
3 Years 6 Months- Facilitated smooth check-in and check-out processes for guests. / Provide customer support.
- Provided housekeeping team with essential laundry and supplies to maintain operations..
- Helped guests with issues that arose during their stay.
- Resolved guest issues promptly to enhance overall satisfaction during their stay.
- Provide a clean environment for guests.
Education
Associate of Science - Business Administration And Management
Associate of Business Administration - Social Media Marketing
Skills
Operational efficiency
Inventory management
Team leadership
Staff training and development
Customer service
Decision-making
Complex Problem-solving
Verbal and written communication
Languages
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Manager
ARCO Am Pm
10.2023 - CurrentRead More
Assistant Manager
Aeropostale
08.2022 - 10.2023Read More
Sales advisor
H&M
03.2021 - 08.2022Read More
Cashier/ Front of house/ Server
Zab Thai
02.2021 - 04.2022Read More
Front Desk Manager
Econo Lodge Inn and Suites
07.2017 - 01.2021Read More
North Seattle Community College
Associate of Science from Business Administration And Management
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North Seattle Community College
Associate of Business Administration from Social Media Marketing
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