Compassionate Nursing Assistant with experience in providing support to nursing staff and delivering high-quality care to patients. Skilled in performing vital sign checks, assisting with daily living activities, and ensuring a clean and safe environment for all patients. Demonstrated ability to improve patient satisfaction through empathetic communication and efficient resolution of concerns.
Resourceful Gas Station Manager known for high productivity and efficiency in task completion. Possess specialized skills in inventory management, customer service excellence, and safety regulations compliance. Excel in leadership, problem-solving, and communication, ensuring smooth operation and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager in Retailer Store
H&S Energy Chevron Gas Station
Fairfield, CA
06.2017 - Current
Developed and implemented strategies to increase customer satisfaction and loyalty.
Created monthly reports for senior management summarizing operational performance metrics.
Coached, mentored and trained team members in order to improve their job performance.
Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Established processes to ensure efficient workflow throughout the organization.
Resolved conflicts between employees by providing guidance on company policies and procedures.
Initiated new projects that resulted in increased productivity across all departments.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Developed annual goals for each department based on market trends and competitor analysis.
Reviewed contracts before signing them on behalf of the organization.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Monitored staff performance and addressed issues.
Enforced customer service standards and resolved customer problems to uphold quality service.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Acute Nursing Assistant
John Muir Hospital
Walnut Creek, CA
10.2024 - 10.2024
Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Collected specimens for laboratory testing such as urine samples and blood draws.
Performed basic nursing skills such as changing wound dressings and administering enemas.
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Shaved and draped patients to prepare for surgery, treatment or examination.
Certified Nursing Assistant
Vacaville Center of Rehab Experts
Vacaville, CA
06.2024 - 07.2024
Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
Reported changes in patient condition to registered nurse or physician.
Transported patients to treatment units, using wheelchair or strher.
Answered call lights promptly and responded to patient needs accordingly.
Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Observed patients for any changes in their physical or mental condition.
Served meals to patients in their rooms and assisted with feeding when needed.
Collected specimens for testing purposes upon request from physicians or nurses.
Took temperature readings orally or rectally as instructed by the RN or MD.
Provided comfort measures such as back rubs and positioning pillows for added comfort.
Responded quickly to emergency situations involving sudden illness or injury.