Summary
Overview
Work History
Education
Skills
Timeline
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Manpreet Rai

Streamwood,IL

Summary

Detail-oriented and experienced Pharmacy Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Overview

6
6
years of professional experience

Work History

Pharmacy Manager

Walgreens #3940
Palatine, IL
09.2023 - Current
  • Tier 5 pharmacy open 24 hours processing 850+ daily script average
  • Successfully managed a pharmacy staff of 30+ employees
  • Oversaw positive turn around in metrics within 3 month time period
  • Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
  • Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
  • Oversaw work activities, performance and service quality of pharmacy staff.
  • Trained pharmacist and newly hired technicians.

Pharmacy Manager

Walgreens #2528
Glenview, IL
03.2019 - 09.2023
  • Tier 4 Pharmacy processing 450+ daily script average
  • Led the district is multiple pharmacy metrics and presented on area calls to improve pharmacy operations
  • Successfully managed 2 pharmacies simultaneously at Tier 5-Deerfield pharmacy for RxM maternity leave and Glenview location
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Coordinated with physicians' offices to obtain medical records when needed for prescription processing.
  • Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
  • Improved organization and supply management policies for medicines and materials.
  • Administered vaccines to immunize patients against communicable diseases.
  • Maintained records management system to process personnel information and produce reports.

Pharmacy Manager

Walgreens
Sheboygan, WI
07.2018 - 03.2019

  • Managed daily operations of the pharmacy, including staffing, scheduling and inventory control, and customer relations
  • Answered patient questions and data requests.
  • Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
  • Recommended over-the-counter medications for patients after assessing symptoms.
  • Collaborated with medical staff concerning drug selection, dosing regimens, adverse reactions and interactions and therapeutic effectiveness.
  • Checked prescriptions for proper contents and labeling.

Education

Doctor of Pharmacy -

Roosevelt University
Chicago, IL
05-2018

Bachelor of Science - Biology

University of Illinois At Chicago
Chicago, IL
05-2013

Skills

  • Operations Management
  • Regulatory Compliance
  • Drug Inventory Management
  • Wellness Services
  • Medication Dispensing
  • Training and Mentoring
  • Procedure Development
  • Regulatory Requirements
  • Staff Management
  • Policy Enforcement

Timeline

Pharmacy Manager

Walgreens #3940
09.2023 - Current

Pharmacy Manager

Walgreens #2528
03.2019 - 09.2023

Pharmacy Manager

Walgreens
07.2018 - 03.2019

Doctor of Pharmacy -

Roosevelt University

Bachelor of Science - Biology

University of Illinois At Chicago
Manpreet Rai