Detail-oriented and experienced Pharmacy Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.
Overview
6
6
years of professional experience
Work History
Pharmacy Manager
Walgreens #3940
Palatine, IL
09.2023 - Current
Tier 5 pharmacy open 24 hours processing 850+ daily script average
Successfully managed a pharmacy staff of 30+ employees
Oversaw positive turn around in metrics within 3 month time period
Served as a liaison between pharmacists, physicians, insurance companies and other healthcare providers involved in patient care decisions.
Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
Oversaw work activities, performance and service quality of pharmacy staff.
Trained pharmacist and newly hired technicians.
Pharmacy Manager
Walgreens #2528
Glenview, IL
03.2019 - 09.2023
Tier 4 Pharmacy processing 450+ daily script average
Led the district is multiple pharmacy metrics and presented on area calls to improve pharmacy operations
Successfully managed 2 pharmacies simultaneously at Tier 5-Deerfield pharmacy for RxM maternity leave and Glenview location
Solicited medical history information from patients to provide best and most effective medical advice.
Coordinated with physicians' offices to obtain medical records when needed for prescription processing.
Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
Improved organization and supply management policies for medicines and materials.
Administered vaccines to immunize patients against communicable diseases.
Maintained records management system to process personnel information and produce reports.
Pharmacy Manager
Walgreens
Sheboygan, WI
07.2018 - 03.2019
Managed daily operations of the pharmacy, including staffing, scheduling and inventory control, and customer relations
Answered patient questions and data requests.
Increased focus on pharmacy's encompassing health services by administering immunizations and delivering patient consultations.
Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
Recommended over-the-counter medications for patients after assessing symptoms.
Collaborated with medical staff concerning drug selection, dosing regimens, adverse reactions and interactions and therapeutic effectiveness.
Checked prescriptions for proper contents and labeling.
Pharmacy Technician at Walgreens Pharmacy Technician Fulfillment center (Walgreens)Pharmacy Technician at Walgreens Pharmacy Technician Fulfillment center (Walgreens)
Certified Pharmacy Technician at Walgreens (Transferred from Walgreens in Roch)Certified Pharmacy Technician at Walgreens (Transferred from Walgreens in Roch)