Mansha Bhatnagar
Pittsburgh,PA
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
7
7
years of professional experience
Work History
Information Desk Assistant
The Watershed Institute
01.2016 - 06.2020
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected payments, processed transactions and updated relevant records.
- Greet visitors and provide guidance in various departments
- Process and distribute informational flyers and local trail maps to visitors
- Provide knowledge on green energy and how to protect the local aquifers
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
Volunteer
Homefront Homeless Shelter
01.2017 - 06.2020
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Organized a successful schoolwide food drive that collected 200+ nonperishable items in one month
- Assisted in a monthly meal preparation and lunch service
- Processed incoming food donations and delivered food to food pantry
- Planted and maintained gardens to provide fresh produce for individuals in need.
Community Service Volunteer
Hands Across The Water
11.2013 - 06.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Collaborated with local organizations to provide food baskets to families in need.
- Developed communication strategies to promote charity events.
- Distributed flyers and organized clothing drive to benefit homeless veterans.
- Spearheaded fundraising campaign to support local underprivileged school.
- Monitored progress towards service plan goals.
- Assisted in developing grant proposals to support social service initiatives.
- Contacted benefactors to raise funding for events and community service projects
- Managed finances from donation events
- Operated stage lighting both
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Event Coordinator
La Convivencia
01.2016 - 01.2019
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Designed and implemented efforts to publicize events and promote sponsorships.
- Performed event coordination for larger parties and gatherings.
Education
Bachelor of Science - Psychology With Minor in Computer Science
University of Pittsburgh
Pittsburgh, PA04.2025
Java
John Hopkins Center For Talented Youth
5801 Smith Ave #400, Baltimore, MD 2120908.2017
Skills
- MS Office
- Google Suite
- Coding (Java, R, C, HTML)
- Development Tools (Eclipse, Visual Studio, R Studio, MiniTab)
- Data Analytics
- Applied Statistics
- Data Collection Methodologies
- Data Quality Assessment
- Raising Funds
- Event Planning
- Attention to Detail
·
US Citizen
Projects
3 page HTML Website
May 2020 - August 2020 Self Employed
A website created in Microsoft Visual Studios v2019 utilizing many html concepts and features
Text Based Adventure Java Video Game
January 2021 - April 2021 University of Pittsburgh
A video game made with the Eclipse IDE detailing the self written story of a hero on their adventure, featuring turn based combat, random chance encounter, and character dialogue as key mechanics.
Languages
English (Primary Language)
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Limited Working
Timeline
Volunteer
Homefront Homeless Shelter
01.2017 - 06.2020
Information Desk Assistant
The Watershed Institute
01.2016 - 06.2020
Event Coordinator
La Convivencia
01.2016 - 01.2019
Community Service Volunteer
Hands Across The Water
11.2013 - 06.2019
Bachelor of Science - Psychology With Minor in Computer Science
University of Pittsburgh
Java
John Hopkins Center For Talented Youth
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