Manuel Casas
Monterey,TN
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills. Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than Number years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Technician
East Tennessee Ford
Crossville, TN
03.2019 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Education
Diploma - Technician
TCAT
Livingston, TN08.2019
Diploma -
Monterey High School
Monterey, TN05.2017
Skills
Troubleshooting
Safety Equipment
Certification
Electrical
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Technician
East Tennessee Ford
03.2019 - Current
Diploma - Technician
TCAT
Diploma -
Monterey High School