Manuel Estevez
Yonkers,NY
Summary
I'm a reliable and disciplined person who takes responsibility seriously. I stay calm under pressure and I'm very observant of my surroundings. I like maintaining order and making sure people feel safe. I'm physically active, punctual, and I always follow procedures and instructions carefully. I'm looking for an opportunity to grow in the security field and be a dependable member of the team.
Overview
7
7
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work History
Customer Service Agent
Contactus comunications
, Dominican Republic
01.2022 - 01.2025
- Dedicated call center representative with three years of experience at Love's Travel Stops & Country Stores, focusing on customer service and roadside assistance operations.
Security Officer
Night Club
Dominican Republic, Santo Domingo
01.2018 - 03.2020
- Monitored club premises to ensure safety and security of patrons and staff.
- Enforced club policies and procedures to maintain a safe environment for guests.
- Responded promptly to incidents, coordinating with emergency services when necessary.
Education
High School Diploma - General Studies
Parroquial Nuestra Señora de Lourdes
Dominican RepublicSkills
- Surveillance and patrol
- Incident reporting
- Conflict de-escalation
- Emergency response awareness
- Computer skills
- Strong communication skills
- Reliability and professionalism
- Crisis management
Certification
- NYS 8-Hour Pre-Assignment Security Guard Training, 02/2026
- NYS 16-Hour On-the-Job Security Guard Training, 02/2026
Languages
- English
- Spanish
- English
Timeline
Customer Service Agent
Contactus comunications
01.2022 - 01.2025
Security Officer
Night Club
01.2018 - 03.2020
High School Diploma - General Studies
Parroquial Nuestra Señora de Lourdes