Summary
Overview
Work History
Education
Skills
Timeline
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Manuel Garcia

Pueblo,CO

Summary

Proven track record in enhancing customer engagement and sales, notably at Subaru of Pueblo, by leveraging exceptional rapport-building and suggestive selling techniques. Skilled in payment processing and adept at driving business development through meticulous customer needs assessment. Achieved significant improvements in client satisfaction and loyalty through proactive problem-solving and product knowledge. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

9
9
years of professional experience

Work History

Sales Associate

Subaru of Pueblo
04.2022 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Package Handler

UPS
03.2021 - 04.2022
  • Followed verbal and written instructions to properly move and ship products.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Proved successful working within tight deadlines and a fast-paced environment.

Pipefitter

FlowRight Plumbing and Heating
05.2020 - 03.2021
  • Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
  • Performed tests to check quality of pipe and piping systems and make adjustments as necessary.
  • Threaded pipes using piping machines.
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Measured, threaded, and cut materials to correct angles.

Server

Ruby Tuesday Restaurant
10.2018 - 04.2020
  • Upsold high-profit items to enhance sales numbers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Crew Member

Ggs Bbq And Catering
09.2015 - 10.2018
  • Stocked shelves to organize aisles in assigned department.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Became familiar with products to answer questions and make suggestions.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

South High School
Pueblo, CO
06.2015

Skills

  • Payment Processing
  • Business Development
  • Customer Needs Assessment
  • Contract Preparation
  • Product Sales
  • Building rapport

Timeline

Sales Associate

Subaru of Pueblo
04.2022 - Current

Package Handler

UPS
03.2021 - 04.2022

Pipefitter

FlowRight Plumbing and Heating
05.2020 - 03.2021

Server

Ruby Tuesday Restaurant
10.2018 - 04.2020

Crew Member

Ggs Bbq And Catering
09.2015 - 10.2018

High School Diploma -

South High School

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Manuel Garcia