Manuel Garcia
El Monte,CA
Summary
Motivated and reliable team member with strong customer service experience in fast‑paced environments. Skilled at communicating clearly, staying organized, and working efficiently under pressure. Known for a positive attitude, strong work ethic, and commitment to delivering great service.
Overview
2
2
years of professional experience
Work History
Geek Squad Consultation Agent
Best Buy
Lakewood, California
03.2025 - Current
- Provided technical support for customers by diagnosing and resolving issues with computers, mobile devices, networks, and consumer electronics, ensuring high customer satisfaction.
- Delivered clear, non-technical explanations to customers, improving communication skills and building trust through transparency and professionalism.
- Collaborated effectively with team members to meet service deadlines, manage repair queues, and maintain a high-quality service environment.
- Learned to work in a fast-paced, customer-focused tech environment while developing strong problem-solving skills, attention to detail, and knowledge of security best practices.
- Demonstrated reliability and a strong work ethic by consistently meeting performance goals and providing a positive in-store experience.
Cashier
Jorge’s Pupuseria’s Catering Services
Pomona, California
01.2024 - 03.2025
- Handled customer transactions accurately, including cash, credit, and digital payments. Provided friendly customer service by greeting guests, answering questions, and assisting with menu selections.
- Maintained a clean and organized checkout area to ensure a welcoming environment.
- Balanced cash drawer at the end of shifts and resolved discrepancies.
- Processed orders efficiently to support kitchen staff and reduce wait times.
Package Handler
Fed Ex Ground
Arcadia, California
06.2024 - 01.2025
- Load and unload packages from trailers and conveyor systems
- Sort packages by destination and scan labels for tracking
- Lift, carry, and move packages safely (including heavy items)
- Stack and organize packages to prevent damage during transport
- Follow safety procedures and keep the work area clean and hazard-free
Education
Bachelor of Science - Computer Information Systems
California State University
CA05-2028
High School Diploma -
Arroyo High School
El Monte06-2024
Skills
- Issue documentation and resolution
- Problem-solving in fast-paced environments
- Attention to detail and organization
- Team collaboration
- Adaptability and learning agility
- Work ethic and reliability
- Time management
Hobbies and Interests
- Team Sports
- Helping others
- Learning new skills
- Fitness
- Disc Golf
Languages
Spanish
Professional
Timeline
Geek Squad Consultation Agent
Best Buy
03.2025 - Current
Package Handler
Fed Ex Ground
06.2024 - 01.2025
Cashier
Jorge’s Pupuseria’s Catering Services
01.2024 - 03.2025
Bachelor of Science - Computer Information Systems
California State University
High School Diploma -
Arroyo High School