Manuel Gomez
Marketing
Broadview Heights,OH
Summary
Worked in management and customer service at Chipotle for seven years. Earned associate's degree in marketing, and finishing bachelor's degree in music with a minor in marketing. Very personable and work very well with others. Dedicated to increasing knowledge and optimizing personal skills.
Overview
8
8
years of professional experience
Work History
Insurance Sales Agent
American Income Life
07.2022 - Current
- Sought out new clients and developed client relationships through networking, direct referrals, and lead databases.
- Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
- Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Service Manager
Chipotle Mexican Grill
06.2015 - 07.2022
- Maintained team productivity and quality of service by maintaining clear standards.
- Monitored team performance, and provided detailed job training.
- Opened and closed location and monitored shift changes to uphold successful shifts.
- Our store was able to reach its highest customer satisfaction levels, as well as its best audit scores.
Education
Associate in Applied Business - Marketing
Cuyahoga Community College
Parma, OHBachelor of Applied Arts - Vocal Performance
Kent State University
Kent, OHApplied Business Minor - Marketing
Kent State University
Kent, OH06-2022
Skills
- Customer Service skills
- Staff Management
- Employee supervision
- Quality assurance
- Till counting
- Active Listening
- Interpersonal Communication
- Dependable and Responsible
- Teamwork and Collaboration
- Analytical and Critical Thinking
Timeline
Insurance Sales Agent
American Income Life
07.2022 - Current
Service Manager
Chipotle Mexican Grill
06.2015 - 07.2022
Associate in Applied Business - Marketing
Cuyahoga Community College
Bachelor of Applied Arts - Vocal Performance
Kent State University
Applied Business Minor - Marketing
Kent State University