Manuel Marroquin
Grapevine,AR
Summary
Proven Technician with a track record of excellence at Classic Chevrolet, where I honed my troubleshooting and customer service skills. Specializing in rapid diagnostics and repair, I ensured high-quality maintenance while enhancing customer satisfaction. My ability to manage high-pressure situations and meticulous attention to detail have consistently improved team efficiency and service standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technician
Classic Chevrolet
2022.07 - 2024.08
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Host
Longhorn Steakhouse
2020.01 - 2021.01
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Automotive Mechanics
Universal Technical Institute
Irving Tx05.2023
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
- Power Tools and Equipment
- Troubleshooting
- Installation and Repair
- Maintenance and repairs
Certification
multiple ACE entry level certificates
Timeline
Technician
Classic Chevrolet
2022.07 - 2024.08
Host
Longhorn Steakhouse
2020.01 - 2021.01
Automotive Mechanics
Universal Technical Institute
multiple ACE entry level certificates
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