Manuel Membreno
Washington,DC
Summary
Versatile and dynamic professional with a proven track record at McDonald's, excelling in customer service and employee training. Demonstrated expertise in cash handling and decision-making, alongside strong interpersonal skills. Successfully trained teams, improving performance through effective leadership and problem-solving abilities. Adapted to diverse tasks, from electrical work to plumbing, showcasing exceptional adaptability and technical proficiency.
Overview
3
3
years of professional experience
Work History
Shift Manager
McDonald's
04.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Handyman
Moises M&G&C Power Electric
02.2022 - Current
- Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Handled minor installation duty
Education
Industrial Engineering
UNI (Universidad De Ingenieria)
Managua, Nicaragua10-2021
International Relations And International Trade.
UNICA (Universidad Catolica)
Managua, Nicaragua12-2018
Business Administration
UCA (UNIVERSIDAD CENTROAMERICANA)
Managua, Nicaragua12-2016
Skills
- Customer service focus
- Staff motivation
- Interpersonal skills
- Computer skills
- Safety procedures
- Appliance installation
- Household repairs
- Furniture assembly
Languages
Spanish
English
Timeline
Shift Manager
McDonald's
04.2022 - Current
Handyman
Moises M&G&C Power Electric
02.2022 - Current
Industrial Engineering
UNI (Universidad De Ingenieria)
International Relations And International Trade.
UNICA (Universidad Catolica)
Business Administration
UCA (UNIVERSIDAD CENTROAMERICANA)
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