Manuel Ortiz
San Benito,TX
Summary
Compassionate Youth Care Worker with 3-year background working with children. Adept at preparing, completing daily accurate reports and implementing various behavior modification techniques. Communicative and reliable with commitment to fostering environment which facilitates learning and behavioral management of youth.
Overview
12
12
years of professional experience
Work History
Youth Care Worker
Southwest Keys
San Benito, TX
05.2021 - Current
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Maintained cleanliness of youth facilities and rooms.
- Reported incidents that negatively affected child safety.
- Encouraged completion of daily chores and personal hygiene practices.
- Transported children to medical and recreational outings.
Youth Care Worker
BCFS
Harlingen, TX
12.2017 - 01.2019
- Oversaw daily routines of youth in placement and delivered services related to basic human needs.
- Maintained cleanliness of youth facilities and rooms.
- Reported incidents that negatively affected child safety.
- Encouraged completion of daily chores and personal hygiene practices.
Fraud Specialist
Bank of America
Harlingen, TX
12.2016 - 10.2017
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
- Identified fraud patterns and anomalies through analysis of large quantities of data.
- Communicated with customers and company personnel, utilizing active listening and interpersonal skills.
Chess Coach
Dr. Cash Elementary
San Benito, TX
01.2014 - 04.2015
- Provided positive feedback with emphasis on learning from mistakes to establish solid foundation for progress.
- Educated students using customized teaching methods and hands-on curriculum.
- Designed effective practice lesson plans incorporating various teaching methods to garner results .
Scale Clerk
Pinnacle Materials
Dilley, TX
02.2012 - 11.2013
- Greeted customers, directed haulers and answered questions accurately.
- Gave scale tickets to customers, signed waste manifests and documented incoming waste.
- Used Personal Protective Equipment properly to avoid injury and contact with hazardous materials.
- Obtained information regarding material entering landfill to determine appropriate billing information for customers.
Education
High School Diploma -
San Benito High School
San Benito, TX06.2010
Skills
- Plan of action development
- Youth supervision
- Records management
- Problem-Solving
- Time Management
- Customer Service
Timeline
Youth Care Worker
Southwest Keys
05.2021 - Current
Youth Care Worker
BCFS
12.2017 - 01.2019
Fraud Specialist
Bank of America
12.2016 - 10.2017
Chess Coach
Dr. Cash Elementary
01.2014 - 04.2015
Scale Clerk
Pinnacle Materials
02.2012 - 11.2013
High School Diploma -
San Benito High School
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