Manuel Ortiz
Las Vegas,NV
Summary
Dynamic professional with a proven track record excelling in leadership and team building. Recognized for enhancing employee satisfaction and driving sales growth through effective training programs. Strong problem-solving skills and a commitment to customer service to ensure a reliable and efficient work environment.
Knowledgeable individual. Demonstrated ability to install, maintain, and repair HVAC systems with focus on quality and efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Driver
Lyft
Las Vegas, NV
08.2019 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
General Manager
7-eleven
Las Vegas, NV
02.2014 - 07.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Area Supervisor
Brady Linen Services
Las Vegas, NV
01.2012 - 06.2014
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Education
GED -
Rancho High
Las Vegas, NV06-2010
No Degree - HVAC
ATI- Air Conditioning Technician Institute
07-2006
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Efficient multi-tasker
- Problem-solving
- Safe driving practices
- Team player
- Leadership and team building
Certification
HVAC Certification
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Driver
Lyft
08.2019 - Current
General Manager
7-eleven
02.2014 - 07.2019
Area Supervisor
Brady Linen Services
01.2012 - 06.2014
GED -
Rancho High
No Degree - HVAC
ATI- Air Conditioning Technician Institute