Manuel Perez
Austin
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at High Fives Entertainment. Proven ability to enhance guest satisfaction and loyalty. T.A.B.C certified and adept in food inspection, I excel in fast-paced environments, optimizing operations and fostering team development. Recognized for high energy and adaptability, driving success in every role.
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
5
5
years of professional experience
Work History
Server
High Fives Entertainment
05.2022 - 08.2024
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment, improving operational efficiency.
- Trained new servers on menu items, service standards, and point-of-sale systems, fostering team development.
- Managed table turnover effectively during peak hours, optimizing seating arrangements for maximum capacity.
Expo
The League Kitchen And Tavern
01.2020 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
GED -
Windham
Austin, TXBBA -
Southern Careers Institute
TXSkills
- STRONG WORK ETHIC
- EXCEPTIONAL CUSTOMER SERVICE
- FOOD INSPECTION
- TABC CERTIFIED
- TEXAS FOOD HANDLER EDUCATION AND TRAINING CERTIFIED
- HIGH ENERGY AND STAMINA
Timeline
Server
High Fives Entertainment
05.2022 - 08.2024
Expo
The League Kitchen And Tavern
01.2020 - 03.2022
GED -
Windham
BBA -
Southern Careers Institute