Manuel Puga
Summary
Dynamic General Services Manager with a proven track record at the Los Angeles County Probation Department, professional manager with significant experience in overseeing general services operations. Proven ability to enhance operational efficiency, manage budgets, and lead teams to achieve goals. Strong focus on team collaboration, flexibility with changing needs, and reliability. Skilled in vendor management, facilities coordination, and process improvement. Known for effective communication, strategic planning, and problem-solving abilities.
Overview
12
12
years of professional experience
Work History
General Services Manager III
Los Angeles County Probation Department
02.2022 - 04.2025
- Conducted regular risk assessments related to facilities management, putting mitigation plans into place when necessary.
- Collaborated closely with other department managers to ensure alignment on organizational goals.
- Reduced expenses through effective cost management strategies, resulting in a more profitable organization.
- Improved employee satisfaction by fostering a collaborative work environment and providing ongoing professional development opportunities.
- Ensured compliance with industry standards and regulations, minimizing potential legal issues or fines related to general services operations.
- Designed inventory control systems that streamlined ordering processes and reduced waste in supply management.
- Provided exceptional customer service by addressing concerns promptly and effectively resolving issues related to general services functions within the organization.
- Managed facility maintenance to ensure optimal functionality, contributing to increased productivity among employees.
- Developed comprehensive safety policies and procedures, reducing workplace accidents and incidents significantly.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Reduced operational risks while organizing data to forecast performance trends.
General Maintenance Supervisor
Los Angeles County Probation Department
02.2017 - 02.2022
- Improved equipment reliability by implementing preventive maintenance programs and updating maintenance procedures.
- Evaluated vendor proposals for new equipment purchases, recommending cost-effective options that met operational requirements.
- Promoted workplace safety by conducting regular inspections and enforcing adherence to safety protocols.
- Fostered a culture of continuous improvement within the maintenance team by encouraging feedback and implementing suggested changes when appropriate.
- Established strong working relationships with external vendors for timely delivery of parts and services.
- Assisted in planning facility upgrades and expansions by providing expert input on infrastructure needs and potential improvements.
- Collaborated with other department heads, ensuring seamless operations across all areas of the facility.
- Ensured regulatory compliance with local building codes as well as industry-specific guidelines related to general maintenance operations.
- Trained junior maintenance technicians in proper techniques and best practices, fostering professional growth and development.
Senior Maintenance Worker
Los Angeles County Public Library
03.2013 - 02.2017
- Supervise and perform a variety of general maintenance and repair work such as, carpentry, electrical, masonry, painting, plumbing, and mechanical.
- Replace glass in windows, doors, and partitions; performs minors sheet work.
- Minor roof repairs.
- Lanscaping and irrigation systems.
- Inspection of buildings to ensure safety and to determine need for repair or maintenance.
- Keep records and make reports of performed work and services.
- Responsible for scheduling maintenance work and ordering supplies and materials.
- Drive automotive equipment in performance of duties.
Education
No Degree - General Studies
Sierra Vista
Baldwin Park, CA06-1999
Skills
- Operations management
- Building maintenance
- Waste management
- Emergency preparedness
- Security management
- Facilities management
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Verbal and written communication
- Inventory tracking and management
- Performance evaluation and monitoring
- Project management
- Risk management
- Payroll administration and timekeeping
- Operations oversight
- Staff training/development
- Procurement management
Languages
Spanish
Native or Bilingual
Timeline
General Services Manager III
Los Angeles County Probation Department
02.2022 - 04.2025
General Maintenance Supervisor
Los Angeles County Probation Department
02.2017 - 02.2022
Senior Maintenance Worker
Los Angeles County Public Library
03.2013 - 02.2017
No Degree - General Studies
Sierra Vista
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