Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Manuel Rangel

Centennial,CO

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Specialty Service Rep

Ecolab
07.2017 - Current
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.

Service Technician

Whiteco Pool Solutions
05.2012 - 06.2017
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.

Education

No Degree - HVAC Installation And Repair

CSI
Caldwell, ID
06.2011

High School Diploma -

Canyon Country High
Caldwell, ID
05.2009

Skills

  • Customer Relations
  • Schedule Management
  • Technical Support
  • Building Customer Loyalty
  • Merchandise Recommendations

Certification

Certified Pool Operator

Languages

Spanish
Native or Bilingual

Timeline

Specialty Service Rep

Ecolab
07.2017 - Current

Service Technician

Whiteco Pool Solutions
05.2012 - 06.2017

No Degree - HVAC Installation And Repair

CSI

High School Diploma -

Canyon Country High
Manuel Rangel