Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manuel Rivas

Van Nuys,CA

Summary

Professional leader with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and drive team success. Skilled in managing operations, resolving conflicts, and optimizing processes. Known for reliability and fostering positive, productive work environment.

Overview

6
6
years of professional experience

Work History

Lead Supervisor

Barnes & Noble
08.2021 - Current
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.

Barista

Starbucks
08.2019 - 08.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Early Childhood Care And Education

California State University, Northridge
Northridge, CA

Skills

  • Team management
  • Project management
  • Training and mentoring
  • Goal oriented
  • Staff management
  • Inventory oversight

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Lead Supervisor

Barnes & Noble
08.2021 - Current

Barista

Starbucks
08.2019 - 08.2021

Early Childhood Care And Education

California State University, Northridge