Manuel Santos
Royal Home Perormance
WINSTONSALEM,NC
2
Languages
9
years of professional experience
Dedicated professional known for strong critical thinking and quality control skills. Experience in streamlining operations and training staff, contributing to enhanced service delivery and compliance with quality standards.
Work History
Service Manager
7 Months- Led service team to enhance customer satisfaction and retention through effective problem resolution.
- Streamlined operational processes, improving service efficiency and reducing response times significantly.
- Implemented training programs for new staff, fostering skill development and operational knowledge.
- Monitored service delivery metrics to ensure compliance with quality standards and customer expectations.
ADC Attendant
2 Years 9 Months- Managed daily operations at donation center to ensure efficient processing of incoming items.
- Trained and mentored new staff on proper procedures and safety protocols.
- Streamlined donation sorting processes to enhance workflow and reduce processing time.
- Implemented inventory tracking system to maintain accurate records of donations received.
Material Handler
1 Year 9 Months- Operated standup forklifts and pallet jacks to transport materials efficiently throughout warehouse.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Implemented safety protocols, reducing workplace accidents and promoting compliance with regulations.
- Trained new hires on best practices for material handling and equipment operation.
Warehouse Operator
1 Year 3 Months- Operated sitdown forklifts and pallet jacks to efficiently move materials within warehouse
- Managed inventory control through accurate scanning and tracking of incoming shipments
- Ensured compliance with safety protocols, maintaining a clean and organized work environment
- Collaborated with team members to streamline workflows and improve operational efficiency
Line Worker
2 Years 7 Months- Operated machinery to assemble products efficiently and consistently.
- Inspected finished goods to ensure quality standards were met.
- Collaborated with team members to streamline production workflows.
- Trained new employees on safety protocols and operational procedures.
Education
High School Diploma
Skills
Positive attitude
Multitasking and organization
Problem-solving
Critical thinking
Quality assurance
Quality control
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Service Manager
Royal Home Perormance
01.2026 - CurrentRead More
ADC Attendant
Goodwill
03.2023 - 12.2025Read More
Material Handler
Hanesbrands
06.2021 - 03.2023Read More
Warehouse Operator
Stericycle
03.2020 - 06.2021Read More
Line Worker
Axcess Staffing
08.2017 - 03.2020Read More
North Forsyth
High School Diploma
Read More