Manuel Santoy IV
San Antonio,TX
Summary
Quality-centric Perishable Specialist with experience pricing, stocking and rotating perishable merchandise in high-traffic grocery environments. Refills and rotates products in alignment with consumer needs. Breaks down product loads and organizes shelves in compliance with store policies, procedures and standards. Assists guests with product information and services, surpassing expectations.
Overview
7
7
years of professional experience
Work History
Seafood Perishable Specialist
HEB Grocery Store
San Antonio, TX
03.2020 - Current
Produce Perishable Specialist
HEB Grocery Store
San Antonio, TX
03.2015 - 03.2020
- Assisted in building store displays, effectively implementing layout plans determined by district leaders.
- Rotated perishable merchandise to facilitate quick product searches.
- Unloaded, transported and stocked merchandise with commitment to optimal freshness.
- Tracked down hard-to-find merchandise at diverse locations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Designed and delivered training for perishable department associates in required skills and areas of job responsibilities.
- Organized storage areas to maximize capacity, minimize product handling and satisfy temperature requirements.
- Coordinated product rotation according to expiration date and quality parameters.
- Accomplished multiple tasks within established timeframes.
Education
No Degree - Civil Engineering
Northwest Vista College
San Antonio, TXSkills
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Pallet Jacks
- Ability to Lift 40 Pounds
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Company Guidelines
- Merchandising and Display
- Exceeding Customer Expectations
- Store Policies and Procedures
- Merchandise Recommendations
Timeline
Seafood Perishable Specialist
HEB Grocery Store
03.2020 - Current
Produce Perishable Specialist
HEB Grocery Store
03.2015 - 03.2020
No Degree - Civil Engineering
Northwest Vista College
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