MANUEL VALDIVIESO
New York,NY
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Barzola Restaurant
04.2025 - Current
- Delivered exceptional service by promptly greeting and seating guests.
- Recommended menu items and paired beverages to enhance dining experiences.
- Processed orders accurately using point-of-sale systems to ensure efficiency.
- Collaborated with kitchen staff to ensure timely food delivery and presentation.
- Served food and beverages promptly with focused attention to customer needs.
Server
Sexy Fish
02.2025 - 04.2025
- Delivered high-end dining experiences in a fast-paced, luxury restaurant environment.
- Provided exceptional service to VIP clientele, including celebrities and high-profile guests.
- Demonstrated in-depth knowledge of upscale Asian cuisine and extensive cocktail and wine menus.
- Collaborated closely with kitchen and management staff to ensure seamless service and guest satisfaction.
- Maintained the highest standards of cleanliness, professionalism, and hospitality under pressure.
Server/Bartender
Tumi
12.2024 - 02.2025
- Greet and seat guests, ensuring a friendly and comfortable dining environment.
- Provide detailed knowledge of the menu, including signature items, and seasonal specials, to assist guests with their selections.
- Take and deliver orders accurately and efficiently, ensuring that special requests and dietary preferences are met.
- Maintain clean and organized tables and dining areas in compliance with health and safety regulations.
- Handle cash, credit, and mobile payments, ensuring correct billing and efficient check-out processes.
- Deliver excellent customer service by addressing guest concerns, and resolving issues to ensure a positive dining experience.
- Coordinate with kitchen staff and fellow servers to maintain a fast-paced and efficient service flow, especially during peak hours.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
Server/Bartender
Fusion Hk bar and grill
01.2023 - 02.2025
- Provided attentive and personalized service in a vibrant Peruvian fusion restaurant with a strong focus on hospitality and cultural authenticity.
- Guided guests through a diverse menu, explaining traditional Peruvian dishes and ingredients, as well as signature cocktails.
- Managed high-volume shifts efficiently while ensuring a welcoming and enjoyable dining experience.
- Handled POS systems for order entry and payment processing with accuracy and speed.
- Supported team dynamics by assisting with hosting, bussing, and bar service when needed.
Server
La Pecora Bianca
07.2022 - 12.2022
- Delivered high-end dining service in a fast-paced, upscale Italian restaurant serving over 300 guests daily.
- Demonstrated deep menu knowledge, including wine and seasonal dishes, to enhance guest experience.
- Maintained exceptional customer service standards and built rapport with a diverse clientele, including business professionals and tourists.
- Collaborated with kitchen and bar staff to ensure accurate and timely service during peak hours.
- Trained and mentored new front-of-house staff on company protocols and service etiquette.
Skills
- Customer service
- Menu knowledge
- Order processing
- Table management
- Team collaboration
- Upselling techniques
- POS system operation
Certification
TIPS New York ATAP On-Premise Alcohol Server Training
Languages
Spanish
English
REVIEWS
- Christopher Torres: Manuel made our experience super welcoming and fun! I recommend the Chaufa. Keep the Pisco Sours coming :)
- Crystal: I recently dined at Fusion Peruvian Mexican Restaurant, and I can't recommend it enough! The food is absolutely delicious, offering a perfect blend of Peruvian and Mexican flavors that tantalize the taste buds. Their brunch menu is a standout, featuring amazing dishes that are both unique and satisfying. The drinks are also fantastic – the perfect complement to the meal. What truly made our experience special was our server, Manuel. He was attentive, friendly, and knowledgeable about the menu, ensuring we had everything we needed. If you're looking for a delightful culinary experience, Fusion is the place to be!
- Dominique Walker: Manuel was an excellent bartender, providing top-notch service and crafting delicious drinks with perfect balance and flavor. The cocktails were expertly mixed, and each one had a unique and refreshing taste. The food was just as impressive—fresh, flavorful, and perfectly paired with the drinks. Overall, it was a fantastic experience, and I'll definitely be coming back!
Timeline
Server
Barzola Restaurant
04.2025 - Current
Server
Sexy Fish
02.2025 - 04.2025
Server/Bartender
Tumi
12.2024 - 02.2025
Server/Bartender
Fusion Hk bar and grill
01.2023 - 02.2025
Server
La Pecora Bianca
07.2022 - 12.2022