Manuel Veiga
Buena Park,CA
Summary
Hardworking and dedicated job seeker who is adaptable. Personable and energetic with safe and accident-free driving record. Eager to help a team achieve company goals.
Overview
17
17
years of professional experience
Work History
Server
LAZY DOG
01.2016 - Current
- Providing outstanding customer service for optimal dining experience
- Operate in fast-paced environment while multi-tasking to ensure customer needs are met
- Achieving goals on upselling of specialty items
- Assist other team members and management to achieve a high-level of customer satisfaction.
Special Events Supervisor
house of blues
01.2015 - 11.2019
- Coordinate dining and bar experience for events with capacity of over 800 guests
- Responsible for coordinating staffing levels of each station
- Oversee staff performance and provide coaching opportunities as necessary
- Responsible for maintaining overtime based on budget for special events.
Server
HOUSE OF BLUES
01.2012 - 01.2015
- Provided a positive dining experience to customers
- Maintained quality service relationships through menu knowledge and recommendations while multitasking in a fast-paced environment.
Server
CLAIM JUMPER
01.2007 - 01.2013
- Maintained high level of customer service
- Monitored food preparation and serving techniques to ensure compliance with health and safety codes.
Education
BLS Certified -
American Heart Association
Orange, CA01.2018
Certified Phlebotomy Technician -
Concord Career College
Garden Grove, CA01.2016
Licensed Medical Assistant -
Concord Career College
Garden Grove, CA01.2009
Skills
- Customer service
- Multi-tasking
- Strong interpersonal skills
- Hospitality
- Adaptable
- Team player
Timeline
Server
LAZY DOG
01.2016 - Current
Special Events Supervisor
house of blues
01.2015 - 11.2019
Server
HOUSE OF BLUES
01.2012 - 01.2015
Server
CLAIM JUMPER
01.2007 - 01.2013
BLS Certified -
American Heart Association
Certified Phlebotomy Technician -
Concord Career College
Licensed Medical Assistant -
Concord Career College
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