Manuel Velazquez
Colorado Springs,CO
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Territory Support Specialist
Arthrex
Colorado Springs, Colorado
06.2023 - Current
- Communicate with local reps and TSS’s in all offices to ensure district needs are met.
- Control all consignment and GMM owned inventory in the office.
- Keep inventory organized and follow FIFO rules for product that expires.
- Work with Denver Inventory Lead to perform regular Cycle Counts in the office.
- Analyze local par levels in the district warehouse. Adjust pars when necessary to fulfill cases and prevent overstocks.
- Review 13 month to expire report and work with Inventory Control Lead to move slow moving inventory to other territories or the Central Warehouse to minimize expired.
- Send all expired inventory back to the Central Warehouse.
- Pick, pack and ship inventory when needed.
- Deliver and pickup product and sets at customer locations.
- Coordinate and lead future office operations personnel (local courier).
- Adhere to Arthex Core Values.
Director of Operations
FGO Logistics
Edison, NJ
02.2012 - 01.2023
- Created effective business plans to focus strategic decisions on long-term objectives.
- Developed and implemented operational strategies to improve efficiency and reduce costs.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Influence and oversee the day-to-day operations of 3PL partners including receiving, picking, packing, and shipping.
- Manage the regional 3PL’s to ensure SLAs are met and SOPs are followed. Identify and coordinate service, process and cost improvements at regional DC.
- Manage relationships with logistics partners, carriers, and suppliers to ensure smooth operations and resolve any issues that may arise.
- Identify opportunities for process enhancements and implement improvements to increase efficiency and accuracy in logistics and warehousing operations.
- Coordinate inbound and outbound shipments, working closely with transportation partners to ensure on-time deliveries.
- Monitor transportation costs and find opportunities to optimize shipping methods and reduce expenses.
- Maintain accurate inventory levels through regular cycle counts and reconciliations.
- Manage internal priority requests across all regional channels and countries and communicate achievable, clear and aligned plan to the 3PL’s.
- Utilize data and metrics to drive informed decision-making.
- Lead and mentor the logistics & inventory team, providing guidance, training, and support to achieve operational goals.
- Foster a culture of teamwork, accountability, and continuous improvement.
- Collaborate with global Supply Chain departments to ensure alignment of Americas Logistics activities with overall business objectives.
- Build and maintain strong internal relationships to enable joint business planning for new Americas markets, new retailers, and peak B2B & B2C events.
Eastern Regional Manager
Empire CLS
Secaucus, New Jersey
03.2008 - 01.2012
- Understand lead qualification and work with the sales team to develop process and accuracy.
- Follow up on prospecting opportunities to the regional sales team and customers to further qualify potential leads.
- Communicate effectively and efficiently via phone, email and in-person meetings.
- Generating new leads, organizing leads gathered, tracking due dates for bids due and following up on proposals submitted.
- Meet weekly with sales department to discuss department activities and status of projects
- Organizing priorities for projects
- Call and gather information when bids are lost to others
- Responding to clients within 24 hours
- Assist with estimates and proposal process
- Demonstrated experience and competency in managing and building wholesale and retail charter accounts.
- Must provide prompt and accurate price quoting to customers and follow-up on quotes to determine results.
- Must be able to handle high call/email volume and produce quotes in an expedited fashion.
- Constantly update and maintain an accurate customer preference database.
- Represents the company in a professional manner at trade shows and industry/marketing events.
- Ensure a consistent performance of sales objectives each month by meeting required sales quotas.
- Continue to build your book of business through participating in events, outbound sales effort and general relationship development in the industry.
- Generate new business leads by developing relationships with clients and maintaining prospect lists.
- Follow up with clients post trip to ensure satisfaction in a professional and timely manner.
Education
Certificate of Technical Studies - Business Administration And Management
Institute of Audio Research
New York, NY09-2009
Skills
- Inventory management
- Cycle counting
- Data analysis
- Logistics coordination
- Recruiting
- Forecasting
- Payroll Management
- HR
Languages
Spanish
Full Professional
Timeline
Territory Support Specialist
Arthrex
06.2023 - Current
Director of Operations
FGO Logistics
02.2012 - 01.2023
Eastern Regional Manager
Empire CLS
03.2008 - 01.2012
Certificate of Technical Studies - Business Administration And Management
Institute of Audio Research