Manuel Wheeler
Valvoline Instant Oil
Waterloo,NE
1
Certification
5
years of professional experience
Dynamic professional with a proven track record at Valvoline Instant Oil, excelling in customer service and team leadership. Enhanced workflow efficiency through strategic process improvements, resulting in reduced service wait times. Skilled in automotive maintenance and adept at fostering strong customer relations, ensuring satisfaction and loyalty.
Work History
Assistant Manager
1 Year 7 Months- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Trained and mentored team members in best practices for vehicle maintenance and customer interactions.
- Oversaw inventory management, ensuring optimal stock levels and timely replenishment of supplies.
- Implemented process improvements to enhance workflow efficiency and reduce service wait times.
Kitchen Staff Member
7 Months- Trained new staff on food handling procedures and equipment operation for seamless onboarding.
- Adapted quickly to changing menu items and special requests, ensuring customer satisfaction at all times.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Kitchen Staff Member
1 Year- Supported inventory management by tracking stock levels and reporting shortages promptly.
- Executed daily cleaning schedules, enhancing overall kitchen environment and hygiene practices.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Senior Technician
1 Year 1 Month- Supervised oil change operations to ensure compliance with safety and quality standards.
- Trained new technicians on equipment use and service protocols, enhancing team efficiency.
- Conducted inspections of vehicles for additional services, improving customer satisfaction and retention.
- Streamlined workflow processes to reduce service time while maintaining high-quality standards.
Kitchen Staff Member
1 Year- Assisted in food preparation and assembly to ensure timely service during peak hours.
- Maintained cleanliness and organization of kitchen areas, adhering to safety and sanitation standards.
- Collaborated with team members to streamline workflow and improve service efficiency.
- Operated kitchen equipment safely, following operational guidelines for effective use.
Helper
10 MonthsKitchen Staff Member
6 Months- Prepared food items following standard recipes and safety procedures.
- Operated kitchen equipment, ensuring cleanliness and proper maintenance.
- Assisted in inventory management, restocking supplies as needed.
- Collaborated with team members to maintain efficient service flow during peak hours.
Education
No Degree - Automotive Technology
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Customer relations
Adaptability and flexibility
Strategic thinking
Workplace safety compliance
Product and service sales
Automotive mantinance and repair
Certification
609 A/C certification
Timeline
Assistant Manager
Valvoline Instant Oil
03.2025 - CurrentRead More
Kitchen Staff Member
Cubbys
08.2024 - 03.2025Read More
Kitchen Staff Member
Cubbys
08.2023 - 08.2024Read More
Senior Technician
Valvoline Instant Oil
07.2023 - 08.2024Read More
Kitchen Staff Member
Cubbys
06.2023 - 06.2024Read More
Helper
Barnyard and Backyard
06.2022 - 04.2023Read More
Kitchen Staff Member
Dairy Queen Grill & Chill
06.2021 - 12.2021Read More
Metropolitan Community College
No Degree from Automotive Technology
Read More