Manuel Zaragoza
Modesto,CA
Summary
Achieved exceptional outcomes at Kruse & Lucas body and paint by leveraging expertise in automotive detailing and a strong work ethic, ensuring vehicles met and surpassed client expectations. Excelled in customer service and safety procedures, contributing to enhanced satisfaction and a safer work environment. Collaborated effectively on challenging projects, demonstrating adaptability and a meticulous attention to detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Monica Produce
05.2018 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Detailer
Kruse & Lucas Body And Paint
02.2023 - 07.2023
- Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Collaborated with colleagues to troubleshoot challenging detailing projects, resulting in successful outcomes and satisfied clients.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
Education
High School Diploma -
Modesto High School
Modesto, CA05.2022
Skills
- Customer Service
- Safety Procedures
- Automotive detailing
- Interior Detailing
- Inventory Control
- Hand-Eye Coordination
- Strategic Planning
- Strong Work Ethic
- Adaptable and Flexible
- Hand and Power Tool Operation
Certification
Forklift operator certification.
Languages
Spanish
Native or Bilingual
Timeline
Detailer
Kruse & Lucas Body And Paint
02.2023 - 07.2023
Sales Associate
Monica Produce
05.2018 - Current
High School Diploma -
Modesto High School
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