MANUEL ZELAYA
Washington, D.C,DC
Summary
Eager to learn and adapt quickly, consistently work ethic and punctuality. Skillful bartender passionate about serving in an efficient courteous manner meeting customer expectations and maintaining grace and sense of humor in a demanding environment. Friendly while still maintaining an impeccable work ethic and upholding a high standard of customer service.
Overview
4
4
years of professional experience
Work History
Server
Café Riggs
09.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
- Tailor suggestion for food and beverages promptly with focused attention to customer needs to create a memorable experience
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
OFFICINA CAFÉ DOWNTOWN
09.2021 - 06.2024
- Waited on multiple customers at the bar and throughout the bar area
- Prepared orders from wait staff for the main dining room
- Maintained high standards of customer service during high-volume, fast-paced operations contributing to a positive workplace culture
- Manages bar inventory efficiently, reducing waste and maintaining optimal stock levels to support seamless operations
- Training new employees on establishments standards and protocols.
Bartender
ALA
09.2020 - 10.2021
- Prepare and serve drinks to high standards and highlight promotions to guests
- Work with your restaurant colleagues to offer a seamless food service
- Set up your bar – stock up on all the supplies you’ll need, manage your inventory and make sure all your equipment works.
Education
High School Diploma -
Francis L. Cardozo Education Campus
06.2019
Skills
- Mixology
- POS System Operations
- Inventory Management
- Customer Service
- Cash Handling
- Sanitation Practices
- English Advance/ Spanish Native
- Exceptional customer service
- Adaptability
- Leadership
- Teamwork
- Strong Work Ethic
Timeline
Server
Café Riggs
09.2021 - Current
Bartender
OFFICINA CAFÉ DOWNTOWN
09.2021 - 06.2024
Bartender
ALA
09.2020 - 10.2021
High School Diploma -
Francis L. Cardozo Education Campus
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