Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Manuela Buitrago

Doral,FL

Summary

Adept at multitasking and fostering positive environments, I excelled in roles at 1 Hotel Rooftop and Chicken Coop Restaurant, enhancing guest experiences and team efficiency. Skilled in customer service and problem-solving, I successfully managed high-pressure situations and improved service delivery, demonstrating a strong commitment to quality and team collaboration.

Professional childcare provider with proven expertise in nurturing and supervising children while ensuring a safe environment. Strong skills in planning engaging activities, managing routines, and providing emotional support. Known for adaptability, teamwork, and delivering consistent, high-quality care. Trusted by families for reliability and ability to meet changing needs effectively.

Professional with a strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

1 Hotel Rooftop
12.2023 - 07.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Babysitter

Family Members
02.2022 - 12.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned the home after activities by picking up toys and straightening up the room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands, and share by leading by example.

Waitress Supervisor

Chicken Coop Restaurant
03.2019 - 11.2021
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Education

Associate of Science - Criminal Justice

Miami Dade College
Miami, FL
05-2026

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Active Learning
  • Respect for privacy
  • Arts and crafts facilitation
  • Self-Motivation and Drive
  • Creative Activity Planning
  • Complaint Handling
  • Order Accuracy
  • Active Listening
  • Problem-solving abilities
  • Critical Thinking

Accomplishments

  • Resolved product issues through consumer testing.
  • Received consistent positive remarks for quality of care.
  • Positively influenced kids with behavior issues, improving family quality of life.
  • Cared for 3 children ages newborn, and 3-6

Certification

  • For the occupation of Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop, there are not as many formal professional credentials required or specifically sought after by employers when compared to more specialized professions. However, certain certifications can be beneficial for those looking to stand out in the hospitality industry. Below is a list of relevant certifications, .

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working

Timeline

Restaurant Hostess

1 Hotel Rooftop
12.2023 - 07.2024

Babysitter

Family Members
02.2022 - 12.2023

Waitress Supervisor

Chicken Coop Restaurant
03.2019 - 11.2021
  • For the occupation of Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop, there are not as many formal professional credentials required or specifically sought after by employers when compared to more specialized professions. However, certain certifications can be beneficial for those looking to stand out in the hospitality industry. Below is a list of relevant certifications, .

Associate of Science - Criminal Justice

Miami Dade College
Manuela Buitrago