Summary
Overview
Work History
Education
Skills
Timeline
Server

Ameenah Alamin

Miami,FL

Summary

Motivated team member with engaging personality and a flexible approach as well as upbeat and friendly. I have the ability to interface well with individuals at all levels including patrons, customers and colleagues.

Overview

4
4
years of professional experience

Work History

Server

1 Hotel South Beach/ Rooftop
Miami Beach , Florida
10.2020 - Current
  • Present menus to patrons promptly after seating and answer questions about menu items, making recommendations upon request.
  • Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Note special guests requests and follow up with kitchen to confirm delivery.
  • Display enthusiasm and promote excellent service to customers, successfully increasing referrals and walk-in business.

Dental Assistant

Dr. Brenner & Associates
Cooper City , FL
03.2019 - 08.2020
  • Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
  • Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
  • Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
  • Educated patients by giving oral hygiene, plaque control and postoperative instructions.

Cocktail Server

W Hotel Miami Beach
Miami Beach , Florida
03.2019 - 03.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Anticipated guest needs and provided proactive service.

Education

Bachelor of Arts - Health Services Administration

Keiser University
Miami, FL
12.2021

Associate of Science - Dental Assisting

Concorde Career College
Hollywood, FL
03.2019

Skills

  • High-Volume Dining
  • Conflict and Complaint Resolution
  • Customer Service and Rapport
  • Cool Under Pressure

Timeline

Server

1 Hotel South Beach/ Rooftop
10.2020 - Current

Dental Assistant

Dr. Brenner & Associates
03.2019 - 08.2020

Cocktail Server

W Hotel Miami Beach
03.2019 - 03.2020

Bachelor of Arts - Health Services Administration

Keiser University

Associate of Science - Dental Assisting

Concorde Career College
Ameenah Alamin