Ameenah Alamin
Miami,FL
Summary
Motivated team member with engaging personality and a flexible approach as well as upbeat and friendly. I have the ability to interface well with individuals at all levels including patrons, customers and colleagues.
Overview
4
4
years of professional experience
Work History
Server
1 Hotel South Beach/ Rooftop
Miami Beach, Florida
10.2020 - Current
- Present menus to patrons promptly after seating and answer questions about menu items, making recommendations upon request.
- Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Note special guests requests and follow up with kitchen to confirm delivery.
- Display enthusiasm and promote excellent service to customers, successfully increasing referrals and walk-in business.
Dental Assistant
Dr. Brenner & Associates
Cooper City, FL
03.2019 - 08.2020
- Taught patients strategies for boosting oral hygiene, controlling plaque and protecting tooth enamel from long-term damage.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
Cocktail Server
W Hotel Miami Beach
Miami Beach , Florida
03.2019 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Anticipated guest needs and provided proactive service.
Education
Bachelor of Arts - Health Services Administration
Keiser University
Miami, FL12.2021
Associate of Science - Dental Assisting
Concorde Career College
Hollywood, FL03.2019
Skills
- High-Volume Dining
- Conflict and Complaint Resolution
- Customer Service and Rapport
- Cool Under Pressure
Timeline
Server
1 Hotel South Beach/ Rooftop
10.2020 - Current
Dental Assistant
Dr. Brenner & Associates
03.2019 - 08.2020
Cocktail Server
W Hotel Miami Beach
03.2019 - 03.2020
Bachelor of Arts - Health Services Administration
Keiser University
Associate of Science - Dental Assisting
Concorde Career College
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