Manuela Echeverri
Lynn,MA
Summary
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Overview
4
4
years of professional experience
Work History
Bartender-waitress
El Kiosko steak house
Chelsea , MA
08.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Updated and maintained databases with current information.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Restaurant Hostess
Grill 23 Bar & Grill
Boston, Massachusetts
09.2021 - 11.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Informed kitchen staff of any special orders or dietary restrictions.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Education
GED -
Revere High School
Revere, MA06-2023
Skills
- Inventory management
- Customer service
- Point of sale
- Conflict resolution
- Team collaboration
- Effective communication
- Cash handling
- New cocktail creation
- Calm and composed
- Honest and dependable
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Bartender-waitress
El Kiosko steak house
08.2023 - Current
Restaurant Hostess
Grill 23 Bar & Grill
09.2021 - 11.2022
GED -
Revere High School