Manuel Augusto Arbona Avila
Haines City,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Server
Aramark
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Substitute Teacher, K-12
Kelly Educational Services
01.2022 - 05.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Cashier
Wendys Restaurant
11.2020 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts -
Polk State College
Winter Haven, FL05.2020
High School Diploma -
Polk State College Collegiate High School
Lakeland, FL05.2020
Skills
- Guest Satisfaction
- Billing and Payment Processing
- Guest Inquiries
- Course Suggestions
- Communications Protocols
- Cool Under Pressure
- Warm and Friendly
- Cash Handling
English and Spanish
I was born in Puerto Rico and raised in Florida. I was able to learn how to speak, read, and write both languages studying here.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Aramark
05.2022 - Current
Substitute Teacher, K-12
Kelly Educational Services
01.2022 - 05.2023
Cashier
Wendys Restaurant
11.2020 - 05.2022
Associate of Arts -
Polk State College
High School Diploma -
Polk State College Collegiate High School
Similar Profiles
Cory ScullyCory Scully
Chef Manager at AramarkChef Manager at Aramark
Samuel MusgraveSamuel Musgrave
Warehouse/Food Production Manager at AramarkWarehouse/Food Production Manager at Aramark
George WylieGeorge Wylie
Food Server at AramarkFood Server at Aramark
Tatiania DoveTatiania Dove
Concessions Supervisor at AramarkConcessions Supervisor at Aramark
David MyersDavid Myers
Lead Pastor at NorthRidge Church (First Baptist Church of Haines City)Lead Pastor at NorthRidge Church (First Baptist Church of Haines City)