Open To Work
MANUEL MARTIN VILLALOBOS
El Paso,TX
Summary
Detail-oriented individual recognized for strong customer service and problem-solving skills. Experienced in managing cash transactions and maintaining organized inventory, ready to contribute to a dynamic retail environment.
Overview
9
9
years of professional experience
Work History
Sales Associate
The Home Depot Store
El Paso, TX
03.2025 - 02.2026
- Assisted customers in locating products and provided information on features and benefits.
- Operated point-of-sale systems to process transactions efficiently.
- Maintained cleanliness and organization of sales floor and product displays.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Participated in inventory management by restocking shelves and conducting stock checks.
- Resolved customer inquiries and complaints effectively, ensuring satisfaction with services offered.
- Educated customers on current promotions and loyalty programs to drive engagement.
- Adapted quickly to changing priorities while maintaining focus on customer needs and service quality.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed cash transactions accurately and efficiently, ensuring customer satisfaction during high-volume sales periods.
- Assisted customers with product selection, providing knowledgeable recommendations to enhance shopping experience.
- Tool rental Technician
Tire Technician
OASIS TIRE AND WHEELS
El Paso, TX
06.2023 - 03.2025
- Performed tire installations and rotations using specialized equipment to ensure safety and performance.
- Conducted thorough inspections of tires for wear, damage, and proper inflation levels.
- Assisted in training new technicians on tire handling and installation techniques.
- Maintained accurate records of tire inventory and service history for efficient workflow management.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Implemented best practices for workplace safety, adhering to industry regulations.
- Diagnosed tire-related issues, recommending appropriate solutions to customers based on findings.
- Streamlined tire repair processes, reducing turnaround time without compromising quality standards.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Maintained and managed tire and hardware inventory with regular stock assessments.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
Construction Framer
HIGH SIERRA CONSTRUCTION
El Paso, TX
12.2019 - 05.2023
- Constructed and installed framing systems for residential and commercial projects.
- Collaborated with contractors to ensure project specifications are met accurately.
- Operated power tools and equipment safely to maintain quality standards.
- Developed efficient workflows to enhance productivity and reduce waste.
- Implemented process improvements that streamlined operations and increased project efficiency.
- Maintained a clean work environment by organizing materials and removing debris at the end of each day.
- Accurately and safely installed wall, roof and floor structures according to blueprints, customer requests, and available inventories.
- Followed safety protocols when using nail guns, saws, and grinders.
- Reduced material waste by optimizing usage of lumber, drywall, and metal studs in various framing projects.
- Reinforced structures by installing metal collar ties and anchor bolts, contributing to the overall stability of framed buildings.
- Used appropriate glues, adhesives and sealants for frames, correctly handling chemicals to minimize exposure.
- Upcycled old frames and materials, reusing and repurposing where possible to minimize waste.
Material Handler
Aircraft Services International Group
El Paso, TX
02.2017 - 11.2019
- Operated forklifts and pallet jacks for efficient material transport within warehouse environment.
- Coordinated incoming and outgoing shipments, ensuring timely processing and accuracy of documentation.
- Conducted inventory checks to maintain optimal stock levels and prevent discrepancies.
- Implemented safety protocols, promoting a secure workplace and reducing incidents.
- Packed items into appropriate containers for shipment.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Used hand-held scanners and physical logs to accurately track item movements.
- Increased productivity, utilizing forklifts and other material handling equipment effectively.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Attached identifying tags to containers to mark with identifying shipping information.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Implemented barcode system for inventory management, streamlining tracking process.
Education
High School Diploma -
El Paso Community College
El PasoNo Degree - AUTOMOTIVE TECHNICIAN
WESTERN TECH COLLEGE
El Paso, TXSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Money handling
- Flexible schedule
- Cash register operation
- Stocking and receiving
- Inventory tracking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
The Home Depot Store
03.2025 - 02.2026
Tire Technician
OASIS TIRE AND WHEELS
06.2023 - 03.2025
Construction Framer
HIGH SIERRA CONSTRUCTION
12.2019 - 05.2023
Material Handler
Aircraft Services International Group
02.2017 - 11.2019
High School Diploma -
El Paso Community College
No Degree - AUTOMOTIVE TECHNICIAN
WESTERN TECH COLLEGE