Manushaqe Ndreu
Summary
Skilled phlebotomist, pharmacy technician and administrative office team member with in-depth understanding of medical standards, compliance and operational procedures. Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomy technician position. Ready to help team achieve company goals.
Highly skilled Phlebotomist possessing relevant experience in fast-paced healthcare environments. Strong abilities in patient care, quality control and data management make for efficient and safe blood collection procedures. Demonstrated skills in building rapport with diverse patients, ensuring comfort during venipuncture processes. Previous roles have resulted in increased efficiency and improved patient satisfaction rates.
Overview
5
5
years of professional experience
8089
8089
years of post-secondary education
1
1
Certification
Work History
Charge phlebotomist
Morristown medical center
Morristown
06.2022 - Current
- Adapted and adjusted patient medication dosages to optimize effectiveness and improve overall patient behavior.
- Collaborated with facility psychiatrists to determine effectiveness of treatment and developed new treatment plans.
- Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.
- Worked with psychiatric and dementia patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
- Maintained patient rooms by making beds, sweeping units, and wiping down surfaces.
- Performed intake triage, vitals and assisted patients with mental health screenings.
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Answered 30 daily office phone calls for patient's appointments, questions and visitation rules.
Psychiatric Nursing Assistant
Christian Health Care
Wyckoff
01.2022 - 06.2022
- Assisted patients with daily living activities and personal care needs.
- Monitored patient behavior and reported changes to nursing staff.
- Maintained accurate patient records and documentation for compliance.
- Provided emotional support and comfort to patients in crisis situations.
- Ensured a safe and clean environment for patients at all times.
- Observed patients during meals, leisure times, and other activities to ensure safety and well-being.
Administrative Assistant
T&S Remodeling LLC
Clifton
12.2020 - 12.2021
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Conducted and initialized background checks for potential employees.
- Executed record filing system to improve document organization and management.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
Education
Bachelor of Science (BS) - Public health
Montclair State University
Montclair, United StatesAssociate of Applied Science -
Bergen Community College
Paramus, NJ, USASome College (No Degree) - State Certified Program-phlebotomy
William Paterson University of New Jersey
Wayne, NJ, USAHigh School Diploma -
Manchester Regional High School
Haledon, NJ, USASkills
- Document retrieval
- Proposal writing
- Knowledge of medical terminology
- Communication
- HIPPA
- Sanitation and sterilization
- Stress management
- Drawing blood
- Relationship building
- Organizational skills
- Quality control
- Medical records maintenance
- Excellent communication
- Problem-solving
- Organization and time management
- Medical documentation
- Patient care
Certification
State Certified Program-phlebotomy
- First Aid/mental health
Languages
- Spanish
- Turkish
- English
- Albanian, Native
- Spanish, Elementary
- Turkish, Elementary
- English, Fluent
Timeline
Charge phlebotomist
Morristown medical center
06.2022 - Current
Psychiatric Nursing Assistant
Christian Health Care
01.2022 - 06.2022
Administrative Assistant
T&S Remodeling LLC
12.2020 - 12.2021
Bachelor of Science (BS) - Public health
Montclair State University
Associate of Applied Science -
Bergen Community College
Some College (No Degree) - State Certified Program-phlebotomy
William Paterson University of New Jersey
High School Diploma -
Manchester Regional High School